McDonald's

3.1
1069 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4240 E 14 Mile, Warren, MI
48092, United States

Hours

Reviews

3.1
1,069 reviews
5 stars
318
4 stars
197
3 stars
155
2 stars
102
1 star
297

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty floors and restrooms, and a general lack of cleanliness in the dining area.

Service Quality

There were numerous complaints about rude and unprofessional staff, slow service, and incorrect orders, leading to a negative customer experience.

Food Quality

Customers frequently mentioned receiving cold or incorrect food items, with some reporting food poisoning and unsatisfactory meal preparation.

Management Issues

Reviews indicated a lack of effective management oversight, with reports of staff being unhelpful and untrained, contributing to poor service and customer dissatisfaction.
  • AC
    Aleah Charbonneau
    3 days ago
    1.0
    Food uncooked, missing half my order, went back to get my missing food and the person who came to the counter was extremely rude and still didn’t give me my sauces
  • DW
    Devin Wasilewski
    Jan 2, 2026
    4.0
    I ended up getting a GrubHub delivery to McDonald's on New Year's day morning. The delivery driver was very nice and sweet. I think the McDonald's staff did absolutely well and were hardworking on the New Years holiday by making sure the food was done fast and put in the bag for the delivery person to pick it up and delivered to the apartment (I was catsitting my sisters boyfriends cat at that time, and wanted to have McDonald's breakfast delivered to me). The service there was excellent. One minor incident, one of the butters ended up accidentally opened and spilled inside the bag. Oh well, thank goodness I don't use butter when eating breakfast at McDonald's due to my allergies 😊. Otherwise, my Big Breakfast tasted delicious and my Dr Pepper was made correctly. I will have to visit this 14 Mile and Ryan location in the future. 😊.
  • EI
    Erica_rene Inc.
    Jan 2, 2026
    1.0
    Every bathroom i dash and enter has the worst kept bathrooms... pay me and I'll clean them for you.
  • BE
    Brandon Elliott
    Dec 30, 2025
    1.0
    This is by far the worst McDonald's I've ever experienced. I can say though that they are consistent. Consistently terrible. For whatever reason, my app codes never work, even though my phone says that it went through and was accepted. They also get orders wrong and missing items. Just ABSOLUTELY TERRIBLE. DO NOT GO HERE!
  • MW
    M. W.
    Dec 12, 2025
    1.0
    I stopped in the 14/Ryan location today around 5:30 pm. Upon entering there was no one at the counter taking orders and then a woman said she would be right with me but never came to the counter. Finally, I had to ask another woman if she could take my order and she did. I was given a cup for my drink and as I walked towards the drink area I right away noticed how filthy and nasty the floor, counters, and actual drink tray was. Debris was on the floor and all over the counters, etc. Anyone could have slipped and a caution sign was placed in the area. Once I got my food, I told one of the women that someone really needed to clean that area and how nasty it was, and her response was so nonchalant like she didn’t even care what I was saying. I thought if the lobby was that nasty and they didn’t care, I can only imagine what the food preparation area in the back is like. The photos don’t even do it justice. I have been coming to this location for two decades and it will be my last. When I got home, my food was cold with the fries being hard a rock. Don’t waste your money here!!! The other reviews about the food and cleanliness at this location is accurate from what I’ve experienced. Owner, someone needs to supervise your staff and retrain them in customer service skills.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 4240 E 14 Mile, Warren, MI?

The McDonald's restaurant is open from 6:00 AM to 11:00 PM on most days, with 24-hour service on Thursday, Friday, and Saturday.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 7:00 AM to 10:30 PM.