Jimmy John's

3.8
233 reviews

About

Sandwich Restaurant

Location

Jimmy John's
5858 12 Mile Rd, Warren, MI
48092, United States

Hours

Reviews

3.8
233 reviews
5 stars
119
4 stars
42
3 stars
26
2 stars
7
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude behavior from management.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Food Quality

Food quality is generally praised, but there are reports of inconsistencies, such as undercooked bread and poorly assembled sandwiches.

Speed of Service

While many customers appreciated the fast service, there are instances where delivery times were longer than expected.

Cleanliness

Some customers noted cleanliness issues in the store, impacting their overall experience.
  • RF
    Robin Francis
    Dec 28, 2025
    5.0
    Betty and Laila at the Warren location take EXCELLENT care of us! The sandwiches are delicious, they are generous with the fillings and once in awhile they add a surprise. When I have made a mistake online, Betty and Laila are kind, understanding and able help me to correct my mistake. I so appreciate their above and beyond service!
  • MM
    Marty
    Sep 19, 2025
    5.0
    very fast and friendly
  • EK
    Edward Knapchuck
    Sep 1, 2025
    5.0
    Prices not bad at all. And very good communication 👏
  • BW
    Brittany Wuerges
    Aug 21, 2025
    4.0
    Toasted subs are great
  • HM
    Heather Meadows
    Aug 11, 2025
    1.0
    Ordered for delivery. Called cause said delivered but wasn’t and cause taking a while, said delivered to the wrong house. No big deal, they said sending back out. Definitely warm drinks and foods warm like they went back to the house they delivered to 30 minutes before and grabbed the food and brought to us…. Disgusting. Then only 1 piece of meat in two of the three sandwiches… very disappointing