Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of individual employees like Melanie and Will.
Food Quality
While some reviews highlighted fresh and delicious food, others expressed disappointment in the quality and portion sizes of the sandwiches.
Service Speed
Several customers noted inconsistencies in service speed, with some experiencing quick service while others reported long wait times for delivery.
Cleanliness
The cleanliness of the location received mixed feedback, with some customers appreciating the clean environment while others raised concerns about hygiene practices.
Customer Service Issues
A number of reviews mentioned poor customer service experiences, including rude staff and mishandling of orders.
JS
Jeremiah Sanchez
Nov 19, 2025
1.0
This location is not it, staff doesn’t display cleanliness no foil under your sandwich during preparation talking and laughing loudly over food while preparing your order, just plops your met on top of everything else no order of making a sandwich cashier uses same gloves to finish your sandwich as he uses with taking cash. yeah never again with this Location.
JD
J David
Nov 10, 2025
2.0
It's a Jimmy Johns.
LJ
Lisa Jackson
Oct 19, 2025
5.0
I ordered door dash and my order was completely wrong I called the store offered to bring it back and the Manerger Melanie,completely stepped in and corrected my order and sent it back to me for free I'm a sick woman with diabetes that need to eat at a creating time and she's my hero I totally recommend this location 30661 Hoover rd Warren mi and food is fresh made with care and it was doordash fault and she still correct it THANK YOU HAPPY CUSTOMER 😊 LOVE YOU MANERGER MELANIE
NH
Nathan Hurn
Sep 24, 2025
5.0
I go in there during school and the workers hook us up, amazing place, amazing employees