Jimmy John's

Reviews

• EB

  Elizabeth Beranek

  Dec 12, 2025
  2.0
  Every time I order here they never do the special instructions and it’s not anything that’s not offered. Napkins I click the box since they never give any but I don’t get them anyways ask for the sub to be cut in half nope extra mayo always lite so I ask for mayo packets and don’t get them what’s the point of offering it if you can’t get your employees to do it? Also no way to get ahold of corporate or anyone else to complain either
• BB

  Budda Baabby

  Dec 11, 2025
  3.0
  So I ordered the number 12 beach club, which is supposed to come with avocado sauce on it. Every other time I order this sandwich, they either forget to put the avocado sauce on there. So they put it, give it to me on the side or I have to come back up there and get it remade with the avocado sauce on there. And this is a signature sandwich. So I don't understand how you can forget how to make a signature sandwich, but of course tonight. I ordered the 12 again. Forgot to check it and guess what? No, avocado sauce and you guys are closed the avocado sauce is the whole reason why I order this sandwich?But anyway besides, from that the last sandwiches I got have had very old stringy onions on them.And same thing, tonight loaded with stringy onions very long, and they seem to be old, only thing that was fresh on this sub.Was the tomatoes and the cucumbers?The lettuce, no, and the onions definitely no
• TP

  T Powell

  Nov 26, 2025
  1.0
  I was there yesterday, 11/25/25 in the evening. Placed an order & told the cashier I would tell the sandwich makers what I wanted. Apparently, I assumed he heard me. Paid & was going to add veggies to the sandwich. I told the young lady with the different colored hair I wanted to add items & she proceeded to close the bag. I explained I didn't want it & she didn't offer to make another. Stood her ground & told me I was supposed to tell the cashier. I told them to return my payment. She was sassy about it when helping the cashier which pissed me off even more. Didn't give me a return receipt, so I had to ask. Never had an issue before & I chose this location over another. Is that how you operate? I couldn't let this experience slide. Disappointed!!!!
• AV

  Anthony Valenti

  Nov 16, 2025
  1.0
  1. I didn't realize JJs wasn't delivering there own food anymore. 2. I ordered 4 subs, 3 bags of chips, 1 pickle. I got a message that u er would be delivering my meal wasn't happy with that they should inform you that at delivery. When I recieved my food the bag was stapled shut no tape anywhere on the bag, I recieved 2 subs 1 bag of chips and 1 pickle. the food that I ordered for my children was not in the bag. Upset spending that much money I called the women I talked to said she packed the bag herself, then asked why I called like I was the bother. I just wanted to know what was the next step she said it hold on put me on hold then the line disconnected. The only reason I ordered out, was migraines and I didn't feel good so I thought I would do something nice for my family. Sadly disappointed pro ably my last time ordering JJs.
• AW

  Alyssa Williams

  Nov 8, 2025
  1.0
  Give old going bad lettuce and dont fix their mistakes and will just not do delivery orders for at least an hour then lie about it. Never had this much trouble at a jimmy johns before. Will NOT be going back. Gave like 5 or 6 chances to get better but never did