Dunkin'

3.0
318 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Warren, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3827 E 11 Mile Rd, Warren, MI
48092, United States

Hours

Reviews

3.0
318 reviews
5 stars
93
4 stars
49
3 stars
44
2 stars
26
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor communication and service.

Food Quality

Numerous reviews highlighted issues with food quality, including stale items, incorrect orders, and unsanitary conditions.

Drive-Thru Issues

Frequent complaints about the drive-thru speaker being too quiet and long wait times were noted.

Cleanliness

Several customers expressed concerns about the cleanliness of the store and restrooms, with reports of unsanitary conditions.

Mixed Experiences

While some customers praised the friendly staff and good service, these positive experiences were overshadowed by numerous negative reviews.
  • PV
    P V
    1 day ago
    2.0
    Drive thru doesn't work. Was here around 6 pm on week days. Not a soul. Connected to gas station
  • KS
    Kehara Shabazz
    Jan 6, 2026
    1.0
    DO NOT GO HERE!! They will get your order WRONG I ordered here today and was OVER CHARGED and they got it wrong! I went back and was told I had ordered wrong and they didn’t offer any apology or anything to make it right this is the WORST customer service I’ve experienced. I’ve come here previous times and thought it would be better maybe the barista was new but I’ve come to the conclusion all the baristas at this location are not experienced and need more training!! I wanted a frozen Carmel coffee but instead was given a coffee with no Carmel. My order was supposed to be $5.61 but I was charged a whole dollar extra and I was charged $6.67. I DIDNT EVEN GET A RECEIPT
  • FN
    Farihah Nuzhat
    Jan 6, 2026
    1.0
    The staff here literally never knows what they’re doing at any given point and can do better. Especially this morning, it was 2 women on staff they upcharged my sister in law for a drink and made it wrong and then when I went back she said she “ordered it wrong” then repeated the order back to me in a different order but I heard her say caramel.. there’s literally no caramel to be seen in the drink. I checked the prices for the location for the drink she charged her for and it’s still less than what she charged me. She didn’t remake it didn’t refund the dollar difference and didn’t even offer a sorry.. she appeared to be the manager on staff this is disappointing and distasteful just stop coming to this location if you actually want what you order and to be charged right.
  • CF
    chris fro
    Dec 18, 2025
    1.0
    Ladies. This...is not a grilled cheese. No where on gods green earth has a cheese ever been grilled without butter. But let's address the elephant. Its bread.... its not toasted... its not grilled ... its bread. Yall who work there are nice as pie. But I won't be back. Im tired of feeling ripped off from this location at least half my mornings. Its always half made or wrong, or in this case a complete lie.
  • AP
    Alexandra Porter
    Dec 11, 2025
    1.0
    Went through the drive thru and ordered three separate breakfast sandwiches. All three were ice cold and were not edible. Had to throw them all away. Very frustrating and will not be returning to this location.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Warren, MI?

Dunkin' in Warren, MI, is open daily from 5:00 AM to 8:00 PM for dine-in, takeout, and delivery.

Does this Dunkin' location offer delivery and curbside pickup services?

This Dunkin' offers both delivery and curbside pickup services to conveniently enjoy your favorite items.