Dunkin'

3.2
458 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Warren, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5847 13 Mile Rd, Warren, MI
48092, United States

Hours

Reviews

3.2
458 reviews
5 stars
153
4 stars
79
3 stars
64
2 stars
46
1 star
116

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Product Quality

Many reviews mentioned stale or poorly made food and drinks, with complaints about old coffee and incorrect items.

Staff Friendliness

While some customers praised friendly staff, many others experienced rudeness and lack of professionalism.

Inconsistency

Customers noted a lack of consistency in order accuracy and product quality, with some visits being satisfactory while others were disappointing.

Cleanliness and Availability

Several reviews highlighted cleanliness issues and frequent shortages of menu items.
  • MA
    Maryam Alkubachi
    2 days ago
    1.0
    I went there twice, but it was a bad experience. He gave me an underfilled coffee, and I asked for cream, but he said it wasn't possible. The second time, the order was wrong, and he didn't understand the language never go there any more
  • IH
    Isabella Hodnett
    3 days ago
    1.0
    Staff is rude. Food taste bad. And they forgot my hash browns. No wonder this location has such bad reviews.
  • ND
    Nathan Dudek
    Nov 2, 2025
    1.0
    Stopped by to grab donuts this morning first off 16 bucks for 12 donuts is nutz especially after I got home and realized they were all old stale donuts i will never go back here and I live right down the road would rather drive outta my way to a good dunkin or just go to timmys
  • BJ
    Backyard Garden Journey (Jo)
    Oct 30, 2025
    2.0
    I stopped by Dunkin’ in the afternoon for a quick treat and ended up waiting at the drive-thru speaker for about 5–6 minutes with no response. When I went inside, another customer said she had already been waiting 10 minutes. After ringing the bell and calling the store, an employee finally came out, saying he was the only one there and had gone to the restroom. He helped the other customer first but completely overlooked me until I spoke up—then took my order with noticeable frustration and even snatched the money from my hand. Although with a smile. It didn’t feel professional or welcoming at all. I understand being short-staffed, but having only one person running an entire store isn’t safe or fair to employees or customers. Sadly, this experience has made me hesitant to return. Not to mention the donut frosting was dry and crusty. Should have just went to the grocery store.
  • SL
    Starr Lynn
    Oct 20, 2025
    1.0
    Ordered a cake 3 days prior to bday party. Went to pickup. Employee threw the receipt away and cake was never made. Took 20 mins to contact a manager to see if they could give me a replacement. Took a cake that was cheaper than the one I ordered-already paid online. Cut into the cake at the party, tag said chocolate cake. It was white confetti cake. It was a mess. No compensation or anything.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Warren, MI?

Dunkin' in Warren, MI is open daily from 5:00 AM to 10:00 PM.

What breakfast and meal options does Dunkin' offer?

Dunkin' serves breakfast, lunch, and brunch, including coffee, espresso, breakfast sandwiches, donuts, and tea.