Dunkin'

3.2
461 reviews
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Business Details

5847 13 Mile Rd, Warren, MI
48092, United States
(586) 275-2807
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Warren, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5847 13 Mile Rd, Warren, MI
48092, United States

Hours

Reviews

3.2
461 reviews
5 stars
154
4 stars
79
3 stars
64
2 stars
47
1 star
117

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers reported rude and unhelpful staff, with several instances of poor customer service.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Customers frequently complained about the quality of food, including stale donuts and poorly prepared breakfast items.

Service Speed

Several reviews mentioned slow service, particularly during busy hours, contributing to a negative experience.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • JP
    Joe P
    Dec 28, 2025
    1.0
    This place makes me want to vote for Trump. So unbelievably rude.
  • AE
    Alyse Edwards
    Dec 13, 2025
    2.0
    There are like two people that are nice that work here. The rest are very rude! Only reason I will go here is because the maple bacon breakfast sandwich is amazing!
  • MA
    Maryam Alkubachi
    Nov 22, 2025
    1.0
    I went there twice, but it was a bad experience. He gave me an underfilled coffee, and I asked for cream, but he said it wasn't possible. The second time, the order was wrong, and he didn't understand the language never go there any more
  • IH
    Isabella Hodnett
    Nov 21, 2025
    1.0
    Staff is rude. Food taste bad. And they forgot my hash browns. No wonder this location has such bad reviews.
  • BJ
    Backyard Garden Journey (Jo)
    Oct 30, 2025
    2.0
    I stopped by Dunkin’ in the afternoon for a quick treat and ended up waiting at the drive-thru speaker for about 5–6 minutes with no response. When I went inside, another customer said she had already been waiting 10 minutes. After ringing the bell and calling the store, an employee finally came out, saying he was the only one there and had gone to the restroom. He helped the other customer first but completely overlooked me until I spoke up—then took my order with noticeable frustration and even snatched the money from my hand. Although with a smile. It didn’t feel professional or welcoming at all. I understand being short-staffed, but having only one person running an entire store isn’t safe or fair to employees or customers. Sadly, this experience has made me hesitant to return. Not to mention the donut frosting was dry and crusty. Should have just went to the grocery store.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Warren, MI?

Dunkin' in Warren, MI is open daily from 5:00 AM to 10:00 PM.

What breakfast and meal options does Dunkin' offer?

Dunkin' serves breakfast, lunch, and brunch, including coffee, espresso, breakfast sandwiches, donuts, and tea.