Dairy Queen (Treat)

3.3
239 reviews
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Business Details

Hoover Eleven Plaza, Warren, MI
48089-1157, United States
(586) 755-9900
https://www.dairyqueen.com/
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About

Ice Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen (Treat)
Hoover Eleven Plaza, Warren, MI
48089-1157, United States

Hours

Reviews

3.3
239 reviews
5 stars
89
4 stars
36
3 stars
26
2 stars
22
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, many reviews highlight rude staff and poor service experiences.

Cleanliness

Several customers reported unsanitary conditions, including strong odors and dirty facilities, indicating a need for better cleanliness standards.

Order Accuracy

Numerous complaints about incorrect orders and missing items suggest a significant issue with order accuracy and staff training.

Product Quality

Customers expressed dissatisfaction with the quality of ice cream, noting issues like melted products and incorrect ingredients.

Operational Issues

Frequent reports of broken machines and inconsistent hours of operation indicate operational challenges that affect customer experience.
  • AW
    Alexandria Wade
    Oct 21, 2025
    5.0
    We went close to closing and I was surprised how helpful and kind the staff were! They helped us figure out what kind of sweet treats we wanted and ever mad something custom for my husband! They HOOKED us up! That was the best blizzard I’ve ever had! And my husband said the same! Good job night crew at this dairy queen y’all did a great job! We will definitely be going back!
  • RG
    Robert Gasper
    Sep 17, 2025
    1.0
    This place will take your money. I ordered 2 blizzards and 2 misty freeze through the app. The total of just the 2 freeze was $13. I arrived and the freeze machine was not working. I did not want a substitute just the refund for that portion, the nice girl behind the counter said she could not refund but to call the next day. I did, the person who answered took my info and said the manager would call me. They did not. So I called back 3 days later, left my info again and still not received a call. The app does not have a help option to contact corporate. They can keep the $13 because they obviously need it more than I do. Take your business elsewhere lest you want your money stolen. I still have the option of a charge back through my bank which is a pain but I might.
  • SS
    Stephanie
    Aug 5, 2025
    2.0
    First time we have been into this location in a long time. As soon as we walked in the front door it smells like raw sewage. I don't know what's going on if it's something with this location or in the area but the smell was strong.
  • JB
    Joe Burks
    Jul 31, 2025
    4.0
    Great customer service
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Frequently Asked Questions About Dairy Queen (Treat)

What are the opening hours of Dairy Queen (Treat) at Hoover Eleven Plaza?

Dairy Queen (Treat) is open daily from 10:00 AM. It closes at 10:00 PM Sunday through Thursday, and at 11:00 PM on Fridays and Saturdays.

Where is Dairy Queen (Treat) located?

It is located at Hoover Eleven Plaza, 26633 Hoover Rd, Warren, MI 48089-1157, USA.