Dairy Queen Grill & Chill

3.5
771 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
28039 Mound Rd, Warren, MI
48092-2633, United States

Hours

Reviews

3.5
771 reviews
5 stars
331
4 stars
142
3 stars
61
2 stars
63
1 star
174

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, long wait times, and rude or unprofessional staff behavior.

Food Quality

Many reviews highlighted poor food quality, including cold items, incorrect orders, and unsatisfactory taste.

Positive Experiences

Some customers praised specific staff members for their friendly service and mentioned enjoyable food items, particularly ice cream.

Cleanliness Concerns

Several reviews noted cleanliness issues, particularly in the bathrooms and overall restaurant environment.

Pricing Complaints

Customers expressed dissatisfaction with high prices and perceived value for money, especially regarding portion sizes.
  • DM
    Dave Myers
    Nov 15, 2025
    5.0
    My first ever blizzard! Fast service. Great food
  • RG
    Rude Boy Goody
    Oct 29, 2025
    1.0
    Suck! Everything and Everybody! Whole crew! Ugh 👎🏾
  • JR
    J R
    Oct 27, 2025
    5.0
    I ordered a cake at a different location but the manager from this location, Miranda, is the one who made it. I wanted a giraffe cake and she FAR exceeded my expectations. It was so adorable and it tasted amazing. I couldn’t have imagined a better cake! Thank you Miranda!
  • MG
    Matthew Green
    Oct 20, 2025
    1.0
    Very bad service, employees ran outside to verbally assault me and threaten me and act they were about to do something to me, yeah I called corporate and didn’t appreciate your intimidation
  • CO
    Claudia Olmos
    Oct 13, 2025
    1.0
    I havent ordered a blizzard in a few months but damn what happened to the ice cream being able to turn upside down and stay in the cup. That's what the blizzard was all about. Right??? Because my blizzard is completely watery and malted before we even pulled away from the place! I'm pissed i wasted my money. It looks like they use soft serve now! I came for a real blizzard not this watery mess!!! And I haven't even made it home yet smh. Waste of money.

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

What are the opening hours of Dairy Queen Grill & Chill?

The restaurant is open daily from 10:00 AM. Monday through Thursday, it closes at midnight, and from Friday to Sunday, it closes at 2:00 AM.