Numerous customers reported extremely slow service, long wait times, and rude or unprofessional staff behavior.
Food Quality
Many reviews highlighted poor food quality, including cold items, incorrect orders, and unsatisfactory taste.
Positive Experiences
Some customers praised specific staff members for their friendly service and mentioned enjoyable food items, particularly ice cream.
Cleanliness Concerns
Several reviews noted cleanliness issues, particularly in the bathrooms and overall restaurant environment.
Pricing Complaints
Customers expressed dissatisfaction with high prices and perceived value for money, especially regarding portion sizes.
DM
Dave Myers
Nov 15, 2025
5.0
My first ever blizzard! Fast service. Great food
RG
Rude Boy Goody
Oct 29, 2025
1.0
Suck! Everything and Everybody! Whole crew! Ugh 👎🏾
JR
J R
Oct 27, 2025
5.0
I ordered a cake at a different location but the manager from this location, Miranda, is the one who made it. I wanted a giraffe cake and she FAR exceeded my expectations. It was so adorable and it tasted amazing. I couldn’t have imagined a better cake! Thank you Miranda!
MG
Matthew Green
Oct 20, 2025
1.0
Very bad service, employees ran outside to verbally assault me and threaten me and act they were about to do something to me, yeah I called corporate and didn’t appreciate your intimidation
CO
Claudia Olmos
Oct 13, 2025
1.0
I havent ordered a blizzard in a few months but damn what happened to the ice cream being able to turn upside down and stay in the cup. That's what the blizzard was all about. Right??? Because my blizzard is completely watery and malted before we even pulled away from the place! I'm pissed i wasted my money. It looks like they use soft serve now! I came for a real blizzard not this watery mess!!! And I haven't even made it home yet smh. Waste of money.
What are the opening hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:00 AM. Monday through Thursday, it closes at midnight, and from Friday to Sunday, it closes at 2:00 AM.
Does Dairy Queen Grill & Chill provide seating options?
Yes, it offers indoor seating, outdoor seating, booster seats, and high chairs, making it family-friendly and comfortable for all guests.
Is Dairy Queen Grill & Chill accessible for people with disabilities?
Yes, the location is wheelchair accessible and has restrooms available for customer convenience.
Can I order online or via a mobile app from Dairy Queen Grill & Chill?
Yes, you can order online for pickup through their website and also download the Dairy Queen app for exclusive deals and mobile ordering rewards.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, it features a drive-thru to provide convenient service for customers on the go.
Where is Dairy Queen Grill & Chill located?
It is located at 28039 Mound Rd, Warren, MI 48092-2633, United States.
What are some nearby places I can visit before or after my Dairy Queen Grill & Chill visit?
Nearby you can find Warren Market for groceries and drinks, Western Union for money transfer services, and gas stations such as Mobil and BP for fueling your vehicle.
Are there other ice cream shops close to Dairy Queen Grill & Chill where I can explore more options?
Yes, besides Dairy Queen Grill & Chill, there is another Dairy Queen location and DQ Grill & Chill nearby that also serve ice cream and fast food.
What family or child care services are near Dairy Queen Grill & Chill?
Nearby, you can find Teddy Bear Child Care and Little Ones Clubhouse, both offering day care and preschool education services, perfect if you need childcare options while visiting.