Taco Bell

2.9
995 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 800 N Pontiac Trail in Walled Lake. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
800 N Pontiac Trail, Walled Lake, MI
48390, United States

Hours

Reviews

2.9
995 reviews
5 stars
273
4 stars
146
3 stars
113
2 stars
87
1 star
376

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff interactions, leading to a consistently negative service experience.

Food Quality

Many reviews highlighted problems with food quality, including cold items, incorrect preparation, and missing ingredients.

Staffing Problems

Customers noted that the location is often understaffed, contributing to slow service and poor customer experiences.

AI Ordering System

The new AI ordering system received significant criticism for being unhelpful and frustrating for customers.

Mixed Customer Experiences

While some customers praised individual staff members for their kindness, overall sentiment about the location remains largely negative.
  • DD
    Dad D
    1 day ago
    1.0
    AI ordering is junk. Food soggy and moist. Nothing crunchy in a crunch wrap supreme.
  • SL
    Shawna Lee
    Dec 30, 2025
    1.0
    ordered 2 steak tacos grill cheese chicken burrito and chicken dip burritos and a baja blast. i was charged for 2 steak soft taco i only got 1. i also got a paid for a beef grill cheese burrito i never ordered funny how that happens. i called the number to speak to someone but conveniently it's not in service. unacceptable to pay for something you didn't get and by reading the reviews yall need to shut down or do better. This new AI order taker is trash
  • BB
    Brad
    Dec 30, 2025
    1.0
    Recently went to this Taco Bell location. Ordered 2 menu items without any substitution, I first got the wrong order in the drive thru, I walk in to correct the issue. And they grab my bag which I already reached into and realized was wrong handing it to the person immediately after getting it back from me. I then waited 15 minutes to recieve the wrong order again with an attitude from the staff. Ill never come back to this location again. Its truely less than 1 star.
  • CH
    Chris Harris
    Dec 23, 2025
    1.0
    I pulled up to Taco Bell an hour before scheduled closing and the lady refused to take my order. She said she was closing early and she was only making door dash and online orders so anyone using the drive thru was asked to leave. This is at 2 am and they close at 3am
  • DN
    Dan Nufer
    Dec 20, 2025
    2.0
    What a disappointment. To be clear, the staff was incredibly kind and working very hard, they just didn’t have enough working, the atmosphere is worse than the old one, and the food is god awful.

Frequently Asked Questions About Taco Bell

What are the opening hours for the Taco Bell at 800 N Pontiac Trail in Walled Lake?

This Taco Bell location is open daily from 9:00 AM to 3:00 AM, including its drive-through service.

Does Taco Bell at this location offer drive-through service?

Yes, the Taco Bell at 800 N Pontiac Trail in Walled Lake has drive-through service available from 9:00 AM to 3:00 AM every day.