Taco Bell

2.9
984 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 800 N Pontiac Trail in Walled Lake. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
800 N Pontiac Trail, Walled Lake, MI
48390, United States

Hours

Reviews

2.9
984 reviews
5 stars
274
4 stars
144
3 stars
114
2 stars
86
1 star
366

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, with many expressing frustration over slow service.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poorly prepared food, leading to customer dissatisfaction.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with several customers noting unprofessional behavior from employees.

Food Quality

Many customers complained about food being cold, stale, or improperly prepared, contrasting with some positive mentions of fresh food.

Cleanliness

Several reviews pointed out unsanitary conditions in the dining area and issues with food preparation areas, raising concerns about hygiene.
  • KG
    Kyle Graff
    2 days ago
    1.0
    This place just opened and already has less than 3 stars for obvious reasons. How hard is it to serve Americanized Tacos with professionalism. First off if you drive up, youre bombarded with AI asking you what you want, I asked it 3x's to give me a minute, but every time I talked to the people in my car to get their order I would be interrupted by the damn AI. I FINALLY told the AI to shut up and then the manager finally makes himself known and tells me that I shouldnt tell his precious AI to shut up. Keep in mind I had no idea there was even a person on the line as I had asked numerous times to give me a minute. Instead of the manager being professional the dude continued to argue with me until I realized I wasnt going to support this establishment any more despite being quite close, and now I look at their 2.9 star review on Google and think that manager may be in the wrong industry. Picture unrelated
  • XM
    Xhorxhi Mihilli
    Nov 17, 2025
    5.0
    Stop using the AI drive-through and just put real people back in the drive-through. It’s ridiculous.
  • JR
    Jason Raupp
    Nov 11, 2025
    1.0
    To the lady at the window! You are in a customer service field, if you do not like being in such a field maybe you should seek new employment!! There is no reason to shove the bag of food into the car not allowing anyone to speak, well I'll speak now! You are rude and unprofessional! Oh you also forgot a drink! To the people making the food!!!! Slow down and take your time, we are paying for the food you're making, so you should treat it as such! No wonder y'all's Google rating is a 2.9 stars..."C'on man", brand new building and y'all still this bad? Get it together!!! Thx 🙏
  • CB
    Corbin Bell
    Nov 7, 2025
    5.0
    It's Taco Bell. Not a bad thing on the menu. Relive your college cravings by stopping in and ordering more food than you can possibly eat in a single sitting.
  • JN
    Judy Nicholas
    Oct 27, 2025
    1.0
    Since the relocation of this restaurant, service has gone down incredibly. Someone is not paying attention to running this franchise. They have an amazing location to do big things with, and they just don't seem to care. Always short-staffed. Many times the dining area is closed. And food sometimes comes out cold. Such a disappointment for a very nice upgrade!

Frequently Asked Questions About Taco Bell

What are the opening hours for the Taco Bell at 800 N Pontiac Trail in Walled Lake?

This Taco Bell location is open daily from 9:00 AM to 3:00 AM, including its drive-through service.

Does Taco Bell at this location offer drive-through service?

Yes, the Taco Bell at 800 N Pontiac Trail in Walled Lake has drive-through service available from 9:00 AM to 3:00 AM every day.