McDonald's

3.0
1051 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
515 Haggerty Rd, Walled Lake, MI
48390, United States

Hours

Reviews

3.0
1,051 reviews
5 stars
298
4 stars
176
3 stars
163
2 stars
85
1 star
329

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; some customers report friendly and helpful service, while others describe rudeness and poor attitudes.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food.

Food Quality

Food quality is inconsistent; while some customers enjoyed fresh and hot meals, others received cold or poorly prepared food.

Speed of Service

Service speed is frequently criticized, with reports of long wait times in both drive-thru and inside the restaurant.

Cleanliness

The cleanliness of the dining area and overall environment received mixed reviews, with some praising it and others noting it was lacking.
  • SS
    Swapnil Sohani
    Nov 12, 2025
    1.0
    First, the guy did not give me a tray for my dine-in order. When I asked, he gave me a rude look. He also forgot to give me the sauce the first time, so I went back to ask for it. Instead of just handing it over, he checked his system like I was asking for a free extra and then claimed he had “already put it in.” Seriously? McDonald’s was never like this before. The whole experience ruined the dine-in visit.
  • NV
    Nicholas Vines
    Nov 9, 2025
    1.0
    They suck food was wrong and the put a sticker in my burger how stupid can people be
  • WG
    Wesley Goheen
    Oct 30, 2025
    5.0
    Quick and easy, good customer service
  • N5
    Nickle 5'
    Sep 9, 2025
    5.0
    Went in for the Hello Kitty Ninja Turtles happy meals and they were friendly and fast and the food was fresh and hot.
  • MC
    Maria Cohn
    Aug 20, 2025
    1.0
    I come here all the time and get happy meals for my son until I just took a bite of his happy meal cheeseburger thanks it was me and not my one year-old, but I found this pink plastic looks like almost a Lego toy inside of his cheeseburger and also a white piece of plastic. It was in my bite as I was chewing. I felt something hard and spit this out tried calling and it takes you to a random voicemail and nobody answers the phone so if somebody can contact me or give me a number to call I want my money back and at least because you could’ve just made my toddler choke on this piece of plastic, whatever toy inside of his cheeseburger and a happy meal for under three childthat is unacceptable. I have also called about 10 times and nobody answers this is unacceptable. You can’t even get a hold of somebody. I’m not driving back up there. You guys need to make this right I need at least my money back and you’re being thankful that my child didn’t choke or break your tooth on this piece of plastic inside his happy meal cheeseburger. I have reported to McDonald’s.com and I am looking forward to hearing back from somebody as soon as possible.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 515 Haggerty Rd, Walled Lake?

McDonald's is open daily from 5:00 AM to midnight (00:00).

What are the delivery hours for this McDonald's location?

Delivery is available daily from 6:00 AM to 11:30 PM.