McDonald's

3.3
1070 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1212 W Maple Rd, Walled Lake, MI
48390, United States

Hours

Reviews

3.3
1,070 reviews
5 stars
359
4 stars
228
3 stars
151
2 stars
85
1 star
247

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff behavior; some customers reported rudeness while others praised friendly service.

Order Accuracy

Inconsistent order accuracy; some customers received incorrect items or incomplete orders.

Cleanliness

Generally positive feedback on cleanliness, with some noting well-maintained dining areas.

Management Issues

Concerns about management responsiveness and staff training, with reports of poor handling of customer complaints.

Food Quality

Food quality is hit or miss; while some enjoyed fresh and hot meals, others reported cold or poorly prepared items.
  • CF
    Chris Fiebelkorn
    Dec 29, 2025
    4.0
    You know what it is!
  • CC
    CDM
    Nov 21, 2025
    2.0
    They close earlier then they are supposed and service is always subpar
  • AB
    Ann Beasley
    Nov 18, 2025
    2.0
    Was at the drive thru at about 7:45 nov 18 . iI felt that I was interrupting each person I came into contact with. The person taking the order would hardly let me get a word out of my mouth without talking over me, is that all? Is that all? Let me speak and then you will know if that is all. I believe the woman taking the money wasvon the phone no receipt offered.but the young lady giving me my food was the worst. Practically threw the bag at me…. When I ask if there was ketchup in the bag( which I asked for when I ordered but he was not listening) you would think I was asking her to make the ketchup! She handed me the drink closed the window immediately and turned her back. I had ordered a large she gave me a medium. When I got her attention all she said was its a medium, and again walked away. So heres the deal the guy taking the order was not listening and didn’t put in the right order, I was not given a receipt so I could not prove what I paid for and the extremely rude young lady was not going to listen anyway. I don’t usually complain knowing everyone can have a bad moment but the entire staff is poor management
  • BS
    Bryce S
    Nov 11, 2025
    5.0
    When it comes to fast food; consistency is key. This McDonalds always makes the order correctly. Filet O-Fish is always fresh. Fries are spot on, and can’t go wrong with a Big Mac. This location is further for me but for the value and consistency of service I have no problem going a couple extra miles for that peace of mind.
  • KB
    Katelynn Burrows
    Nov 4, 2025
    2.0
    Older lady with brown hair is very rude for no reason.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's in Walled Lake, MI?

McDonald's in Walled Lake, MI is open daily from 6:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available typically from 5:00 AM to 11:59 PM Monday through Saturday, with Sunday delivery from 6:00 AM to 10:59 PM and slightly later start on Thursday at 7:00 AM.