Arby's

3.5
647 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1808 E West Maple Rd, Walled Lake, MI
48390, United States

Hours

Reviews

3.5
647 reviews
5 stars
237
4 stars
145
3 stars
92
2 stars
34
1 star
139

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as cold or poorly made items, but some praised the taste and freshness of certain menu items.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.

Cleanliness

While some customers noted cleanliness and well-maintained premises, others reported unsanitary conditions and poor food handling.

Operational Problems

Frequent complaints about the restaurant being closed during posted hours and issues with order accuracy were noted.

Positive Experiences

Despite the negative feedback, some customers had positive experiences with friendly staff and good food.
  • JK
    j k
    Dec 23, 2025
    4.0
    Typical Arby's experience. There was not any three pepper sauce.
  • KM
    Kandice Marie
    Nov 14, 2025
    1.0
    I came for the gobbler, only two very thin cut slices of turkey, hardly any stuffing and they didn't warm up the sandwich at all. Sat for over 10 mins to be very disappointed. This isn't the first time we have gotten cold meat meat and bread. Please do better.
  • PH
    Patrick Harris
    Oct 26, 2025
    2.0
    The new steak bites are terrible there should be some A1 sauce with that it tast like there nothing inside of it I tried the Philly steak sub terrible I don't no Arby's
  • WR
    Wendy Rockette
    Sep 30, 2025
    3.0
    The burger tasted extremely salty. My gyro lacked Fresh vegetables and food amount wasn’t proportioned to the price. My Jamocha shake was not the consistency that I’d become used to in my other area Arby’s.
  • PC
    Pat Castelli
    Sep 9, 2025
    5.0
    Best experience I've had at Arby's in years.