Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
200 reviews
5 stars
114
4 stars
43
3 stars
13
2 stars
8
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude and unhelpful, leading to negative experiences for many customers.
Order Accuracy
Several customers reported issues with incorrect orders, including wrong items and modifications not being honored, which contributed to dissatisfaction.
Food Quality
While some customers enjoyed the smoothies and food, others complained about the quality, including cold items and poorly made dishes.
Speed of Service
Many reviews mentioned long wait times for orders, particularly during busy periods, which frustrated both customers and delivery drivers.
Staff Friendliness
Although some customers praised friendly staff, a significant number noted a lack of enthusiasm and a negative atmosphere among employees.
- ADalyssa dagleyNov 15, 20251.0Worst experience I’ve ever had picking something up through their drive through. Worst attitude from the window person, along with HORRIBLE customer service. Never gave me my recipe either. This happen 11/15/2025, about 10:45-10:50
- SHShannon HarkinSep 22, 20251.0Delivery driver here. I had to wait 30+ minutes for someone’s order to be ready, and that was only after asking THREE times and telling them I need to leave and have other people’s orders getting cold that they finally put my food together. I had been getting the run around of “it’ll be another few minutes” for a half hour plus costing me time and money, and the quality of the other orders just sitting and getting cold in my car. If I had not said anything I easily would’ve been sitting there for an hour waiting for this person’s food. The employees are rude and treat you like you’re an inconvenience for delivering an order to someone from their restaurant. If they’re busy at all whatsoever except them to not care about delivery orders and not do them. There were people coming in 20 minutes after me and ordering in-restaurant and still receiving their orders while they left their delivery drivers to be screwed on their time and money. It is not feasible for drivers to be waiting over 10 minutes for an order to be done (which I waited WELL over the 10-minutes threshold) and this location needs to do WAY better. I also wouldn’t recommend ordering delivery as a customer, because they clearly don’t care about the quality of your experience whatsoever and have no problem making you wait forever for your food. Please don’t put yourself on delivery services if your business can’t keep up with orders at a reasonable time, because screwing over your delivery drivers and customers is NOT the solution.
- SBSadie BakerAug 24, 20251.0The crew member was very rude and told me I can’t focus on making your smoothie how you want it and kept trying to add more water to my smoothie now it is watery and nasty this was the worst experience ever
- KKKristenJun 22, 20254.0Most locations allow you to buy a 12 oz size in any flavor, the location in Walker does not. They also did not have the featured drinks. The service was friendly and my smoothie was ok. If you're in Grand Rapids I would recommend the location by 68th street.
- TCTop Shelf (Top Shelf Companies)Jan 7, 20195.0Quite and a very friendly staff you cant go wrong with this place.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours for Tropical Smoothie Cafe in Walker, MI?
Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturdays, and 10:00 AM to 8:00 PM on Sundays.
Is there a drive-through available at Tropical Smoothie Cafe? What are its hours?
Yes, Tropical Smoothie Cafe has a drive-through open from 7:00 AM to 9:00 PM Monday to Friday, 8:00 AM to 9:00 PM on Saturdays, and 8:00 AM to 9:00 PM on Sundays.
Can I order ahead for curbside pickup or delivery?
Yes, you can order ahead through the Tropical Smoothie app or online for in-cafe pickup, curbside pickup, or delivery, including same-day delivery at participating locations.
What payment options are accepted at Tropical Smoothie Cafe?
Tropical Smoothie Cafe accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, Mastercard, and Visa.
Does Tropical Smoothie Cafe offer healthy and dietary-specific options?
Yes, the cafe offers smoothies, wraps, gluten-free items, vegan options, salads, acai bowls, and other healthy menu items.
Where is Tropical Smoothie Cafe located in Walker, MI?
Tropical Smoothie Cafe is located at 4400 Lake Michigan Drive NE, Walker, MI 49534, USA.
What are some nearby places of interest around Tropical Smoothie Cafe?
Nearby places include Panera Bread, Pizza Hut, Arby's, Great Clips, Biggby Coffee, Stan's Tacos, and Verizon, among others, offering options for dining, shopping, and services.
How can I use nearby public transit or shops to visit Tropical Smoothie Cafe?
You can visit nearby cafes like Biggby Coffee or Panera Bread for coffee or bakery items before or after your visit. Additionally, local shops such as Verizon or Great Clips are close by for shopping or personal services, making it convenient to combine errands with your Tropical Smoothie Cafe visit.
Does Tropical Smoothie Cafe cater to families and children?
Yes, Tropical Smoothie Cafe welcomes families and offers a children's menu as well as seating accommodations suitable for families.