Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted consistently poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently reported cold, poorly prepared food, with many mentioning that items were missing or incorrect.
Cleanliness
Several reviews noted that the restaurant was dirty, with unclean dining areas and bathrooms.
Operational Issues
Many customers experienced issues with the location's claimed 24-hour service, often finding it closed or unable to fulfill orders during late hours.
CV
Cassandra V
Jan 5, 2026
1.0
Pulled in at 1am and was told they weren't taking orders for the next hour because they were waiting on the night crew to come in. There was a cashier and a manager that I seen...just lazy
JJ
Jasmine
Jan 4, 2026
1.0
The young lady with glasses at the drive-thru spoke to me before I fully pulled up and repeatedly cut me off saying “that’s why I asked, that’s why I asked” when I tried to explain I had a mobile order. Just felt rushed and rude when there were no people there.
TW
Trenton Wisner
Dec 9, 2025
1.0
Went through the drive-thru and ordered a meal with a large Coke and large fry. I was given a medium fry by mistake, so I went inside to politely let them know.
Instead of simply fixing it, the employee was extremely rude and actually accused me of trying to get free food. I wasn’t hostile, I wasn’t trying to argue — I just wanted the correct order.
As a business owner myself, I would never allow anyone on my staff to treat a customer this way, especially over something that was clearly a simple mistake. This review is really for the owner or manager: your staff training and customer service at this location seriously needs attention.
Very disappointing experience over something that should have been an easy fix.
AF
Andi Flintoff
Dec 7, 2025
1.0
I ordered a TRIPLE cheeseburger, as well as pause the price for a TRIPLE cheeseburger, and I only got a double. On top of that, it was cold and the cheese was not melting at all. I also asked for extra caramel for my caramel frappe, and I got the same amount I would have if I didn’t ask.
EM
Ethan M
Dec 5, 2025
1.0
Watched my mobile order sit on the drive thru counter for 10 minutes before an employee finally came around just to throw straws in the bag and hand it out. Food was hard, cold and dry. Order was incorrect and missing sauce. 0/5
What are the operating hours of McDonald's at 4315 Lake Michigan Dr, Walker, MI?
McDonald's operates 24 hours a day, 7 days a week, including all holidays.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, this McDonald's has a drive-thru service available 24/7 every day of the week.
Can I order McDonald's food for delivery from this location?
Yes, delivery is available 24/7 and can be accessed via McDonald's delivery website or app.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's support curbside pickup?
Yes, curbside pickup is one of the available pickup and delivery services.
Where can I find the full menu for McDonald's at this location?
The full menu is available online at McDonald's official menu page.
What are some nearby places I can visit around McDonald's at 4315 Lake Michigan Dr?
Nearby places include KickStart Family Martial Arts, Little Caesars Pizza, and Starbucks, which you might enjoy visiting before or after your meal at McDonald's.
Are there other fast food options near this McDonald's?
Yes, nearby you can find Subway and Little Caesars Pizza, providing additional quick dining choices in the area.
What local services and shops are close to this McDonald's location?
Nearby you can find services like Flagstar Bank, Walgreens pharmacy, and beauty salons such as Medallion Nails and The Man Cave.
How can the nearby Starbucks help complement my visit to McDonald's?
You can grab a coffee or smoothie at the nearby Starbucks either before or after dining at McDonald's for a refreshing beverage.