McDonald's

3.1
1620 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4315 Lake Michigan Dr, Walker, MI
49534, United States

Hours

Reviews

3.1
1,620 reviews
5 stars
425
4 stars
327
3 stars
261
2 stars
145
1 star
462

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently reported cold, poorly prepared food, with many mentioning that items were missing or incorrect.

Cleanliness

Several reviews noted that the restaurant was dirty, with unclean dining areas and bathrooms.

Operational Issues

Many customers experienced issues with the location's claimed 24-hour service, often finding it closed or unable to fulfill orders during late hours.
  • CV
    Cassandra V
    Jan 5, 2026
    1.0
    Pulled in at 1am and was told they weren't taking orders for the next hour because they were waiting on the night crew to come in. There was a cashier and a manager that I seen...just lazy
  • JJ
    Jasmine
    Jan 4, 2026
    1.0
    The young lady with glasses at the drive-thru spoke to me before I fully pulled up and repeatedly cut me off saying “that’s why I asked, that’s why I asked” when I tried to explain I had a mobile order. Just felt rushed and rude when there were no people there.
  • TW
    Trenton Wisner
    Dec 9, 2025
    1.0
    Went through the drive-thru and ordered a meal with a large Coke and large fry. I was given a medium fry by mistake, so I went inside to politely let them know. Instead of simply fixing it, the employee was extremely rude and actually accused me of trying to get free food. I wasn’t hostile, I wasn’t trying to argue — I just wanted the correct order. As a business owner myself, I would never allow anyone on my staff to treat a customer this way, especially over something that was clearly a simple mistake. This review is really for the owner or manager: your staff training and customer service at this location seriously needs attention. Very disappointing experience over something that should have been an easy fix.
  • AF
    Andi Flintoff
    Dec 7, 2025
    1.0
    I ordered a TRIPLE cheeseburger, as well as pause the price for a TRIPLE cheeseburger, and I only got a double. On top of that, it was cold and the cheese was not melting at all. I also asked for extra caramel for my caramel frappe, and I got the same amount I would have if I didn’t ask.
  • EM
    Ethan M
    Dec 5, 2025
    1.0
    Watched my mobile order sit on the drive thru counter for 10 minutes before an employee finally came around just to throw straws in the bag and hand it out. Food was hard, cold and dry. Order was incorrect and missing sauce. 0/5

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 4315 Lake Michigan Dr, Walker, MI?

McDonald's operates 24 hours a day, 7 days a week, including all holidays.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, this McDonald's has a drive-thru service available 24/7 every day of the week.