McDonald's

3.1
1609 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4315 Lake Michigan Dr, Walker, MI
49534, United States

Hours

Reviews

3.1
1,609 reviews
5 stars
425
4 stars
324
3 stars
259
2 stars
147
1 star
454

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Cleanliness

The restaurant was often described as dirty, with unsanitary conditions noted in both the dining area and restrooms.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about items being undercooked or not fresh.

Customer Service

Numerous customers experienced rude or unhelpful staff, with complaints about management's lack of responsiveness to issues.

Operational Issues

The location was criticized for inconsistent hours, with claims of being 'open 24/7' while not serving customers during late hours.
  • CS
    Crystal Sherrell
    1 day ago
    1.0
    Service good the way the food was made was a mess , the burger was off the bun with the toppings all over , an way to much mayo made it disgusting 🫣
  • KM
    Keith D. Meyers
    3 days ago
    1.0
    Waited 15 minutes for my order. They forgot my drink, the fries were dead and tasted like the oil hadn't been changed in a week. Three of the employees were just standing at the front talking super loud; turns out the order they were all crowded around was mine and none of them bothered to tell me. I usually don't have too bad of a problem here but this time was awful. It's McDonald's; the bar is a tripping hazard in hell, and this location is playing limbo with the devil. No wonder they have a revolving door and are constantly hiring. Also they were blasting music way too loud. I had my earbuds all the way up and still couldn't hear them.
  • MC
    Mason Christopher
    Nov 7, 2025
    1.0
    Past 2 times Ive ordered from here they forget items totaling over $10 each time. As well as never give me a straw with my drink or even napkins. I can’t understand how people can be so incompetent.
  • RO
    Russell Oliver
    Nov 2, 2025
    5.0
    Is McDonald's! Food is just like every other McDonald's but the service is great at times and then have no.idea what's going on at other times. Typical with any fast food place I suppose.
  • DD
    Dom
    Oct 27, 2025
    5.0
    Great location. Wonderful customer service team. Clean restaurant, clean bathroom, beautiful outdoor scene. Located close enough for a scenic drive from Grand Rapids to the Western Michigan Lake front. Delicious food, hot and fresh. Coffee was perfectly brewed. Definitely appreciate a Big Mac meal I can eat with my eyes before my pallet has the opportunity to. Top notch Mickey D's experience, all around! Great to see smiles upon entry and exit. Left full from lunch, and ready for the rest of my day. 😁

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 4315 Lake Michigan Dr, Walker, MI?

McDonald's operates 24 hours a day, 7 days a week, including all holidays.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, this McDonald's has a drive-thru service available 24/7 every day of the week.