Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,013 reviews
5 stars
351
4 stars
217
3 stars
194
2 stars
73
1 star
178
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences are highly variable, with some praising friendly staff while others report rudeness and unhelpfulness.
Food Consistency
Food quality is inconsistent, with reports of fresh items and correct orders, but also complaints about cold, incorrect, or poorly prepared food.
Cleanliness Issues
Several customers noted cleanliness problems, including dirty dining areas and unsanitary conditions in restrooms.
Long Wait Times
Many reviews mention long wait times, particularly in the drive-thru, leading to frustration among customers.
Positive Experiences
Despite negative feedback, some customers highlighted positive interactions and good service, particularly during breakfast hours.
- SKSam Kane2 days ago1.0Showed up at 6 o'clock on a Saturday, and they were "closed". Hours say 5 o'clock open. Fix the hours.
- CHChris HardyOct 26, 20255.0Very safe location. Clean, nice restaurant. Food was perfect. They remembered the napkins. 🙂 Service was abnormally quick.
- KSKim SOct 23, 20254.0I always go through the drive thru so atmosphere is not really relevant. The food is good I like the Snack wraps they are just the right size.
- SLShondreka LottOct 20, 20255.0This lady really validated me with one simple line — “We don’t shame people here.” 🙌 I just wanted some pie in the morning, and guess what? They had pie! 🥧 Gotta love good customer service. 💕
- DCDolores CalangeloOct 19, 20255.0Peel for achaincne to win in the app,and i dolores calangelo win a free food at mcdonalds want you are bing to me delivery my free food that i ordit to day fish sanwicmen and 3 pics for chinkennuggs and a size simel fachen fies.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location on weekdays?
This McDonald's is open from 4:00 AM to 11:00 PM Monday through Friday.
When does the drive-thru close on weekends?
On Saturdays and Sundays, the drive-thru is open until 11:00 PM, opening at 6:00 AM on Saturday and 7:00 AM on Sunday.
Can I order delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available daily. Delivery hours are from 5:00 AM to 10:30 PM Monday through Saturday, and 7:00 AM to 10:30 PM on Sunday.
What payment methods are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup or no-contact delivery?
Yes, curbside pickup, delivery, same-day delivery, and no-contact delivery services are available.
How can I earn rewards or points when dining at this McDonald's?
You can earn points for free food through the MyMcDonald's Rewards program. More details are available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Is there a mobile app to order food from this McDonald's?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What nearby restaurants can I visit before or after dining at McDonald's?
Nearby restaurants include Bob Evans for breakfast and brunch, El Aztecas for Mexican and American cuisine, and Blimpie for fast food subs.
Are there coffee shops nearby if I want a different beverage option?
Yes, Starbucks is close by, offering coffee, smoothies, and juice as alternative drink choices.
What hotels are near this McDonald's for travelers looking for convenient dining options?
Nearby hotels include Quality Inn Grand Rapids North, Baymont Inn & Suites, Spark by Hilton Walker Grand Rapids North, and Baymont by Wyndham Grand Rapids N/Walker.