Jimmy John's

4.1
207 reviews

About

Sandwich Restaurant

Location

Jimmy John's
2529 Alpine Ave NW, Walker, MI
49544, United States

Hours

Reviews

4.1
207 reviews
5 stars
121
4 stars
41
3 stars
14
2 stars
7
1 star
24

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Customer Service

While some reviews praised friendly and helpful staff, others highlighted rude behavior from management and inconsistent service.

Food Quality

Feedback on food quality was mixed, with some enjoying the sandwiches while others noted issues like soggy ingredients and smaller portions.

Speed of Service

Customers appreciated the fast service, although some experienced long wait times during busy periods.

Cleanliness

The restaurant was generally noted as clean and well-maintained.
  • JJ
    JW
    Dec 18, 2025
    1.0
    Chicken bacon ranch. Minus the chicken and bacon?? You’re charging for bread and soggy lettuce
  • AA
    Amy
    Nov 14, 2025
    1.0
    Brian was not helpful
  • PV
    Patricia C Volkhardt
    Oct 17, 2025
    5.0
    Their subs are fresh and delicious, I highly recommend all of them, the bread, the meats the veggies and sauces ..😀
  • AA
    Amazing Awesome
    Oct 13, 2025
    2.0
    This place never notices customizations. I have ordered here every week for the last half a year, they never cut my sandwich in half. Last order I added roast beef to my sandwich, which cost 2 dollars and they didn't put it on. It's annoying. There's no way to rectify it on their app like other businesses have. Im just out 2 bucks.
  • CH
    Charlie Hyle
    Sep 26, 2025
    1.0
    I noticed the amount of meat that's getting smaller and smaller they used to be huge it looks like there's half the amount of meat on the Hunter's club I can barely get my mouth around it before now it's like eating a Subway sandwich I don't think I'll be going there much longer I guess I'm going to try Firehouse and other sub chains except for Subway they're a rip-off too and since they own Firehouse I guess they think they could shrink Jimmy John's sandwiches down to a size Subway what a shame terrible terrible shame