Wingstop

2.9
183 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than . Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
9578 Belleville Rd, Van Buren Charter Township, MI
48111, United States

Hours

Reviews

2.9
183 reviews
5 stars
67
4 stars
11
3 stars
9
2 stars
24
1 star
72

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor attention to detail in fulfilling requests.

Service Speed

Numerous reviews highlighted long wait times for orders, often exceeding estimated pickup times, leading to customer frustration.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior from employees.

Food Quality

While some customers enjoyed the food, others complained about cold, soggy, or poorly seasoned items, particularly the fries.

Management Issues

Several reviews pointed to a lack of effective management and organization, contributing to the overall negative experience.
  • JW
    John Wingard
    Dec 22, 2025
    1.0
    My second time coming here never again my wing's are over cooked no sides that I asked for.If this place gets a good review it has to be family or friends
  • SD
    Sarah Dutton
    Dec 9, 2025
    5.0
    Their ranch is the best. My food was fresh and good. The fries were seasoned just right.
  • CM
    Celeste McGee
    Nov 24, 2025
    2.0
    This place do not care to check the bags before sending it out to delivery because it been 3 times they forgot my ranch and let’s face it that’s the most important part of the food and they would not exchange give me back a few dollars and I get talked to rudely I do not recommend this spot
  • AM
    Alexa Murray
    Nov 21, 2025
    1.0
    Placed an online order, picked it up and it was completely wrong. Called to get a refund or replacement and they said they would refund but I never got my money back, tried calling again and was ignored.
  • JL
    Jessica Lane
    Nov 14, 2025
    1.0
    Placed an order for 5 people, missing all the dips (6 sides) for tenders and wings, food cold, missing 2 drinks, and wings barely had sauce. Called to see if dips and drinks can be credited. Timothy- the manager said no, he can write it down but he is "firm" that we need to drive there to get missing items. That's a hugw inconvenience. Definitely wish I wouldve waited to consider a tip.Over an 80 dollar order and tip. Its crazy that he was rude and unflexible about making the order right. He actually proceeded to hang up on me when I said a credit in the book for our dips and drinks is not helpful. Credits written in the book get lost and they question you when you come in. This is very disappointing and not how customers should be taken care of.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.