McDonald's

Reviews

• RR

  Ralph

  Mar 25, 2026
  5.0
  Great Grilled Chicken Sandwhich!!!
• CP

  Carissa Passeno

  Mar 21, 2026
  1.0
  Been in waiting spot for over 12 mins and other cars are served and leaving prior to getting our food...worst customer service, food was sloppy put together
• JM

  Jack Mitchell

  Mar 17, 2026
  3.0
  I've been stopping in here for about two months now to grab some food before work and I have literally nothing to complain about except for today. I finished paying and this black dude holds my burger out the window literally above the height of my car the entire time I'm pulling forward?! As if I'm not going fast enough for him in the Drive-Thru?! (Which I was not moving in any way shape or form in a slow fashion...) So he blatantly proceeded to hold my hamburger out the window. I should have stopped and had him remake it, it was cold by the way. Never seen that employee before but the first experience was not pleasant. All other employees have been respectful and professional. I would honestly like to give this location a better review.
• SF

  Sam Fandakly

  Mar 8, 2026
  1.0
  Worst damn McDonald’s in Shelby Township, slow as Hell Service & Employees act like they didn’t see you, Management is also trash. Waited for 15 minutes or I’ll order and the food was beyond cold management didn’t even care
• TJ

  Tina Jacobson

  Feb 26, 2026
  1.0
  To say this is the worst McDonald's I've been to is saying A LOT considering I live by what I thought was the worst one in macomb county (9 mile in eastpointe, iykyk.) Customer service is nonexistent here. No one greeted me or asked if I had ordered yet. When my food was done the young man slapped my bag on the counter without so much as a word or eye contact, and turned around a corner to get my drink without any basic communication, leaving me wondering if he was even going to get it. When he returned he held it out to me, again without a word or eye contact. Literally no one spoke to me. When I got to my car my fries were borderline soggy and my burger was slapped together sloppily and had onions that were sliced way too thick. Being short on time because I went for a quick bite before work, and with the experience I had, a complaint was pointless. I don't expect much when going to a mcdonalds, but this was the worst experience I have had. They weren't even busy, so it's not like I could give a pass due to high order volume. I worked in food service for over 10 years and I can't believe the lack of service I received here. Next time I want a quick burger before work, I'll just go to burger king down the road.

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