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Wendy's

3.4
(926 reviews)

Business Details

45840 Van Dyke Ave, Utica, MI
48317, United States
(586) 731-4311

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
45840 Van Dyke Ave, Utica, MI
48317, United States

Hours

Reviews

3.4
926 reviews
5 stars
329
4 stars
184
3 stars
122
2 stars
70
1 star
221

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews highlighted cold or stale food, with several customers experiencing food poisoning.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and floors.

Positive Staff Experiences

Some customers praised specific staff members for their friendliness and helpfulness, contrasting with the overall negative service feedback.
  • MG
    Maranda Graham
    Feb 22, 2026
    1.0
    I just ordered from here. I ordered a bunch of chicken nugget meals and they didn’t give me any of the sauce. I called up to the store and they basically hung up on me and would not answer the phone. Completely disrespectful the old lady is always rude. Rushing us in the driveway just to not give us the stuff that we ordered. What a waste of money and what a horrible restaurant. I would love to discuss it further with corporate if you’d like to contact me Via Facebook or email
  • AM
    Alex milot
    Dec 27, 2025
    5.0
    Love this Wendy’s!!! Night people been working hard it’s always clean in there especially the bathrooms I love coming here at night the food is always super hot. I love the night time staff super friendly. Love the atmosphere here. Definitely recommend. 10/10
  • BB
    Brand Blouse-Moore
    Dec 24, 2025
    3.0
    I miss the sunroom from the 90s: made Wendy’s dining in cozy. My burger meat didn’t taste too fresh. Veggies were good, though. Baconator fries had a ton of cheese sauce but, like less than a small fry. Chicken were old too.
  • KG
    kevin gano
    Dec 21, 2025
    1.0
    Stopped in the dining room today with my daughter to grab something quick to eat. The employee “Mariah” who took our order and handled the cash turned right around and started serving food. Handling French fries with her bare hands after touching cash. I asked for my money back and watched her dump the fries back in the “batch” after patting them down in the fry container with her hand….attitude and asking what I was looking at, telling me I’m wrong, absolutely absurd. I’ll be reporting this to the bbb. As this restaurant should not be serving if this is current staff and state of cleanliness. Disgusting.
  • MM
    mkendra007
    Dec 10, 2025
    5.0
    Ice cold burgers and fries at 6pm.

Frequently Asked Questions About Wendy's

Is Utica #1 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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