Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
925 reviews
5 stars
330
4 stars
183
3 stars
122
2 stars
70
1 star
220
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold or poorly prepared food, including cold burgers and fries, and issues with freshness.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and floors.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
- AMAlex milotDec 27, 20255.0Love this Wendy’s!!! Night people been working hard it’s always clean in there especially the bathrooms I love coming here at night the food is always super hot. I love the night time staff super friendly. Love the atmosphere here. Definitely recommend. 10/10
- BBBrand Blouse-MooreDec 24, 20253.0I miss the sunroom from the 90s: made Wendy’s dining in cozy. My burger meat didn’t taste too fresh. Veggies were good, though. Baconator fries had a ton of cheese sauce but, like less than a small fry. Chicken were old too.
- KGkevin ganoDec 21, 20251.0Stopped in the dining room today with my daughter to grab something quick to eat. The employee “Mariah” who took our order and handled the cash turned right around and started serving food. Handling French fries with her bare hands after touching cash. I asked for my money back and watched her dump the fries back in the “batch” after patting them down in the fry container with her hand….attitude and asking what I was looking at, telling me I’m wrong, absolutely absurd. I’ll be reporting this to the bbb. As this restaurant should not be serving if this is current staff and state of cleanliness. Disgusting.
- MMmkendra007Dec 10, 20255.0Ice cold burgers and fries at 6pm.
- BBBDec 2, 20251.0waited in line behind one car for over five minutes wasting my break. So i go in to get my one little bowl of chili…no sorry no nothing. very disappointing and won’t come here again
Frequently Asked Questions About Wendy's
Is Utica #1 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's in Utica, MI?
The drive-thru is open daily from 6:00 AM to 1:00 AM, except on Fridays and Saturdays when it stays open until 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Utica Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app for pickup or delivery where available.
What payment options are accepted at Wendy's in Utica?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I contact Wendy's in Utica for questions or feedback?
You can call (586) 731-4311 directly, reach the Customer Care team via the Contact page on Wendy's website, or call 888-624-8140.
Are there nutritional and allergen details available for Wendy's menu items?
Yes, nutrition and allergen information is available online via the Wendy's menu website, the mobile app, and posted in the restaurant.
Is delivery available from this Wendy's location?
Delivery may be available; check the Wendy's app or order.wendys.com and enter your delivery address to confirm.
What are some nearby places of interest around Wendy's in Utica?
Nearby places include Jiffy Lube Oil Change, Utica Oil Change Center, Dairy Queen, and Stony Creek Church, useful for errands or visits before or after grabbing a meal.
How can nearby businesses like Jiffy Lube Oil Change complement my visit to Wendy's?
While your vehicle is serviced at Jiffy Lube nearby, you can enjoy a quick meal at Wendy's located close by, making your errands more convenient.
Are there other dining options near Wendy's in Utica?
Yes, Dairy Queen and DQ Grill & Chill are nearby fast food and ice cream options if you want to explore other dining choices before or after your Wendy's visit.