Taco Bell

4.0
866 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 13940 23 Mile Road in Utica. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
13940 23 Mile Road, Utica, MI
48315, United States

Hours

Reviews

4.0
866 reviews
5 stars
452
4 stars
209
3 stars
80
2 stars
39
1 star
86

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing cold or poorly prepared items, while others praised the freshness and taste.

Service Issues

Numerous reviews highlighted poor service experiences, including rude staff, long wait times, and incorrect orders.

Ordering Process

Many customers expressed frustration with the AI ordering system and kiosks, citing issues with order accuracy and lack of personal interaction.

Positive Staff Interactions

Despite negative experiences, some customers noted friendly and helpful staff, particularly mentioning specific employees who provided excellent service.

Cleanliness and Atmosphere

A few reviews mentioned the cleanliness of the location and a pleasant atmosphere, contributing positively to the overall experience.
  • BL
    Brianna LeBlanc
    Dec 11, 2025
    1.0
    Cold disgusting food that wasnt even what I ordered
  • KF
    Kool Hard Working Familyman
    Dec 11, 2025
    1.0
    Ordered a 5 layer 🌯 it was only 2 layers so their stingy with the food and the prices are jacked up here at this one...🥵🤬
  • MG
    Mr Oddjob (Searching for Greatness)
    Dec 1, 2025
    5.0
    Good quality products and service
  • JL
    Jesse Long
    Oct 26, 2025
    5.0
    I really wish our Taco bells in Chesterfield area were like this. I still hate their application and that you have to order from an iPad / kiosk. But the people are pretty friendly The food was good and hot.
  • CH
    Chris Harding
    Oct 8, 2025
    2.0
    Drive through employee was chewing on his fingers visibly drooling on the fingertips.. I thought he was joking and knocked on the window. "Dude why is ur hand in ur mouth that is disgusting!" He scurried off and pretended like he washed his hands even though Im watching him through the window. Check your security camera today around 8pm-8:30pm. This kid was licking his hands and handing people food/drinks. How do we know he doesn't have hepatitis or herpes. Disgusting. No person handling food should be gnawing on their hand let alone in front of a customer... luckily I said something but the staff seemed offended that I was pissed this was happening. What is wrong with the world these days holy hell.

Frequently Asked Questions About Taco Bell

What are the operating hours of Taco Bell at 13940 23 Mile Road in Utica?

Taco Bell at 13940 23 Mile Road in Utica is open 24 hours every day of the week.

Does this Taco Bell location have a drive-through service?

Yes, this Taco Bell location offers drive-through service 24/7.