Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,205 reviews
5 stars
422
4 stars
200
3 stars
180
2 stars
84
1 star
319
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and indifference.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Feedback indicated a mix of fresh and good food experiences, but also numerous complaints about cold, old, or poorly prepared items.
Wait Times
Long wait times were a common complaint, especially in the drive-thru, with some customers reporting waits of over 20 minutes.
Cleanliness and Atmosphere
While some customers found the location clean and welcoming, others noted issues with the overall atmosphere and service efficiency.
- DTDavid TurnerDec 29, 20255.0their quarter pounders were fresh and good., good coffee.
- ZBZakaria BakhitDec 26, 20255.0Super nice customer service they try there best to serve you as best as they could 👍
- COCarl OwsianyDec 14, 20252.0Always check your food while in the drive thru always finding stuff wrong! The young adults have the I don't care attitude.
- JJJ JDec 13, 20251.0Play place literally freeeeeeezi g food nearly was too
- LHLaura HumbertDec 8, 20251.0I ordered two sides of Mac sauce with my meal and this is what I got and I paid for the sauce, very rude and ridiculous.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 7495 23 Mile Rd, Utica, MI?
This McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's location have a drive-thru service?
Yes, McDonald's at 7495 23 Mile Rd offers a drive-thru that operates 24/7.
What delivery options does McDonald's in Utica offer?
They provide delivery services including same-day delivery and no-contact delivery, available daily with varying hours.
Can I order McDonald's food through a mobile app?
Yes, you can order via the McDonald's App available on Apple App Store and Google Play Store.
What payment methods are accepted at McDonald's on 23 Mile Rd?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's offer mobile ordering and WiFi?
Yes, this location provides mobile ordering, mobile offers, and free WiFi for customers.
Where can I find McDonald's after visiting nearby Kmart or Shelby Wholesale?
McDonald's is conveniently located near Kmart and Shelby Wholesale at 7495 23 Mile Rd, so you can easily stop by for a meal before or after shopping.
Are there any nearby coffee shops where I can visit before or after McDonald's?
Yes, Tim Hortons and Dunkin' are nearby coffee shops you can visit before or after enjoying a meal at McDonald's.
Is there a bank close to McDonald's for quick access to financial services?
Yes, Huntington Bank and Credit Union One are nearby, providing convenient banking options when visiting McDonald's.
How can nearby services like Sears Home Services or KeyMe complement my visit to McDonald's?
You can combine your trip to McDonald's with errands at nearby Sears Home Services or KeyMe for home repairs or locksmith needs, making your visit more efficient.