Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,039 reviews
5 stars
323
4 stars
184
3 stars
165
2 stars
61
1 star
306
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unprofessional staff, particularly at the drive-thru and during in-store interactions.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food preparation.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and issues with food safety.
Management Issues
Customers expressed dissatisfaction with management's handling of complaints and overall customer service, indicating a lack of accountability.
Food Quality
While some customers enjoyed the food, many noted issues with cold or poorly prepared items, impacting their overall experience.
- TDTrevor Dudek6 days ago4.0Consistent!
- TLTeresa LuksNov 15, 20255.0Thank you for posting this at your Mac Donald’s I was so pleased . That know I will go out of my way to support your location . We have to not be afraid of what other people think . Thank you for protecting women and our children ⭐️⭐️⭐️⭐️⭐️
- JJJamesNov 5, 20251.0EDIT (response to owner): You didn't read my review. I did contact McDonald's to give feedback several times. I got nothing -- no response. Case numbers: 33463651, 33548180, and 34138801. Ordered on the app and paid. Went to pick up my food and saw the order was canceled (not by me). The notification said they would refund my money; they did NOT. I went to the restaurant and the combative manager said they didn't do it and there was nothing they could do. I sent emails to McDonald's HQ and they did NOTHING. Good thing the CC company could claw my money back. Took a couple months, but I got my money back. I will never go to McDonald's again.
- JIJosh IsenhardtNov 3, 20251.0Your Google listing says you’re open 24 hours a day. You’re not. There is nothing more irritating than showing up at 2:30a after a hard shift to find out I drove out of my way to look at your dark store. Seriously guys, do better.
- CDChris DuncanOct 11, 20254.0👍
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 47475 Van Dyke Rd, Utica, MI?
Delivery is available from 6:00 AM to 10:30 PM on Monday and Sunday, 6:00 AM to 11:30 PM Tuesday and Wednesday, and until 1:30 AM Thursday through Saturday.
Is the McDonald's drive-through at this location open 24 hours?
Yes, the drive-through at this McDonald's is open 24 hours, every day of the week.
What payment options are accepted at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location offer delivery and contactless delivery services?
Yes, it offers delivery, same-day delivery, and no-contact delivery services.
How can I order from this McDonald's online?
You can place an order online via https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What are the operating hours for McDonald's restaurant at this location?
This McDonald's is open 24 hours every day of the week.
Are there nearby attractions I can visit before or after dining at McDonald's?
Yes, nearby places include The Fitness Room gym and Rose House Brunch restaurant, great for workouts or a morning meal before visiting McDonald's.
Is there a nearby pharmacy in case I need to pick up any essentials along with my meal?
Yes, USA Pharmacy is nearby where you can get medical supplies and cosmetics.
Can I visit a beauty salon near McDonald's for a quick spa or grooming session?
Yes, The Glam Vault and Salon One Hair and Day Spa are nearby beauty salons offering spa and hair services.
What online resources are available to learn more about McDonald's menu and rewards?
You can check the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html and learn about MyMcDonald's Rewards at https://www.mcdonalds.com/us/en-us/mymcdonalds.html to earn points for free food.