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McDonald's

3.1
(997 reviews)

Business Details

47475 Van Dyke Rd, Utica, MI
48317, United States
(586) 739-9383
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
47475 Van Dyke Rd, Utica, MI
48317, United States

Hours

Reviews

3.1
997 reviews
5 stars
297
4 stars
182
3 stars
156
2 stars
57
1 star
305

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlight consistently rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor handling of special requests.

Food Quality

Several reviews mention cold or poorly prepared food, with complaints about the cleanliness and safety of food preparation.

Management Issues

Customers frequently criticized the management for lack of responsiveness and poor customer service, indicating a need for better oversight.

Location Problems

The restaurant's hours are often incorrectly listed, leading to customer frustration when they arrive to find it closed.
  • SH
    Shane Halley
    3 days ago
    1.0
    Mcdonald's has always been a good go to for a quick bite to hold you over too dinner. However, my most recent experience have not been the greatest. Most of their food has become overpriced. For example, just recently I got two cheeseburgers.It was two dollars a sandwich. Well, what got me upset The most was they added a dollar per sandwich to add mac sauce. I just don't understand why.Adding mac sauce is fifty percent of the cost of a sandwich. McDonald's needs to rethink and go back to their old traditional values. And what they were about when they started
  • AR
    America Ravenna
    5 days ago
    1.0
    I literally HATE McDonald's it's so sickening can't stand there food no more never again
  • KN
    Kevin Nichols
    Feb 12, 2026
    1.0
    This location has messed up my last 3 orders when I've came. Never again. Arbys is across the street, I'll go there. Extra stuff added to my order, fries cold and not filled up (medium fry looks like an extra small cause its 3/4 empty, burgers messy. Nobody is ever friendly or nice and just seems they don't want to be at work. Upcharged for extra pickles. But only get 3 pickles instead of 2 lol. Biggest joke ever giving fast food the bad name it deserves.
  • CC
    Charles Copeland
    Jan 7, 2026
    1.0
    Poison
  • JA
    JaQwon Anderson
    Jan 4, 2026
    1.0
    What’s so hard about training your employees on how to make a special request? My wife only wanted to sub for mayo instead of ranch on the snack wraps Lmao it’s not that hard to do in all honesty it’s literally a button for it worked at McDonald for 6 years. She Went down the street to the New mound location and asked for that simple request and they go it done with no problem but yet again this location wants to charge us a $1 for that request just say your lazy and don’t want to do it, LMAO what a joke of a team for Saturday.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 47475 Van Dyke Rd, Utica, MI?

Delivery is available from 6:00 AM to 10:30 PM on Monday and Sunday, 6:00 AM to 11:30 PM Tuesday and Wednesday, and until 1:30 AM Thursday through Saturday.

Is the McDonald's drive-through at this location open 24 hours?

Yes, the drive-through at this McDonald's is open 24 hours, every day of the week.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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