Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Utica.
Many customers expressed disappointment that the donuts were not fresh, with reports of cold and stale products, especially since the location no longer makes donuts on-site.
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and lacking basic hospitality.
Drive-Thru Experience
While some customers praised the drive-thru service, others reported long wait times and issues with order accuracy.
Availability Issues
Customers frequently noted that popular donut varieties were often sold out or unavailable, leading to frustration.
MM
Matt
Feb 24, 2026
1.0
Why the heck would you not make fresh doughnuts here anymore?!?! I went inside to get a dozen glazed and they were all trash. The glaze was wet and wrinkly like they were day old or more. Had I known this, I would have went to a different location that makes them fresh. I want my money back and I will never be back to this location again. Just shut it down now before it damages the brand more.
PY
Petra Young
Feb 22, 2026
1.0
HEARTBROKEN!!! Donuts are made off site and day old at best! Glaze has soaked into donuts. Some types even have water droplets from where glaze has dissolved. Definitely NOT melt in your mouth anymore. Stale and minimal filling. Don't bother looking for the red light. It's history! Will NOT be surprised to drive past one day and see it's no longer in business.
LG
lisa glomboske
Feb 18, 2026
1.0
This is the 3rd time i have tried to go to the donut shop to reward my kid and again with nothing but disappointment. A sign on the door said drive thru only. So we cant pick and choose donuts we cants see. I didnt want to buy him the dried out box from meijer . I wanted fresh donuts but Nope failed again. Im very disappointed in this store. We left with 0 donuts
HW
Home Williams
Feb 14, 2026
1.0
This place is a mess! :( We regularly treat our kids to donuts here. (Once a month or so) We went yesterday afternoon to learn that they no longer have any equipment to make fresh donuts. They were sold out of almost everything. We paid extra for some of the valentines specialty donuts and quite honestly they looked like a 5 year old decorated them. The donuts were absolutely not fresh. For the cost of these donuts they should at least be fresh. It makes them no longer worth it for us. Unfortunately we won't be back.
LL
littlemsdetroit
Feb 11, 2026
5.0
If you're looking for the perfect way to cure the Winter Blues, look no further than Krispy Kreme Doughnuts! I recently grabbed a steaming hot cup of coffee paired with a freshly glazed doughnut straight from the oven—absolutely delightful!
What made my visit even more special was the incredible experience with the drive-thru cashier. She spotted my puppy and offered him a puppuccino and a cute doughnut hole, which was simply the sweetest gesture. It truly brightened our day!
I highly recommend checking out this place—not just for the amazing treats, but also for the friendly service that warms your heart. With such kindness, we will definitely be back to enjoy more delicious doughnuts and coffee!
Thank you to the wonderful worker for making our experience so memorable!
Paris ❤️’s You!
What are the delivery hours for Krispy Kreme in Utica, MI?
Delivery is available daily from 6:15 AM to 9:45 PM.
When can I use the drive-through at Krispy Kreme Utica?
The drive-through is open every day from 6:00 AM until 10:00 PM.
What are the pickup hours at Krispy Kreme in Utica?
Pickup is available daily from 6:00 AM to 9:45 PM.
What are the regular store hours for Krispy Kreme on Schoenherr Rd?
The store is open every day from 6:00 AM to 10:00 PM.
Can I order Krispy Kreme doughnuts online for pick up or delivery?
Yes, you can order online through Krispy Kreme's ordering website for both pickup and delivery.
What payment methods are accepted at Krispy Kreme Utica?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Krispy Kreme Utica offer coffee and breakfast options?
Yes, they serve coffee, iced coffee, and breakfast items.
Is Krispy Kreme Utica wheelchair accessible and family friendly?
Yes, the location is wheelchair accessible with restrooms and welcomes families and the LGBTQ community.
What nearby food options are available around Krispy Kreme on Schoenherr Rd?
Nearby options include Taco Bell for Mexican fast food, KFC for chicken dishes, Volcano Sushi for Asian cuisine, and Boston Market for American fare. These spots provide diverse dining choices before or after stopping by Krispy Kreme.
Are there nearby amenities around Krispy Kreme where I can get my car washed or beauty services?
Yes, near Krispy Kreme you can find Jax Kar Wash and Clean View Auto Wash for car cleaning. For beauty services, there are NKD Skin & Beauty, SE Flawless Hair Studio, and Golden Feathers Beauty nearby.
Is there a shopping center or stores near Krispy Kreme Utica for additional errands?
Yes, Shelby Corners shopping center is close by and includes stores like buybuy BABY and Christmas Tree Shops for a convenient shopping experience near Krispy Kreme.
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