Business Details
About
Donut ShopCoffee ShopFast Food RestaurantDessert ShopIce Cream ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Utica.
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
1,119 reviews
5 stars
628
4 stars
161
3 stars
69
2 stars
66
1 star
195
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Product Quality
Many customers expressed disappointment with the quality of donuts, noting they were often cold, stale, or not fresh, and some were frustrated to learn that the location does not make their own donuts.
Management Issues
Several reviews pointed to ineffective management, with complaints about the manager's attitude and lack of customer care, leading to a negative overall experience.
Availability
Customers frequently reported that popular items were out of stock or unavailable, leading to frustration, especially during peak hours.
Pricing Concerns
Many customers felt that the prices were too high for the quality of the donuts received, contributing to their dissatisfaction.
- KKKrystal4 days ago5.0Um, yummy 😋!
- SBscott barkerDec 30, 20251.0Very disappointed they no longer make their own donuts here anymore. I am done with Krispy Kreme
- DSDaniel ShanleDec 20, 20251.0First (and last) time trying this location. The absolute worst customer service ever. It’s a shame, because the donuts are very good. Will not return..employees and their interaction with customers make a huge difference, even with delicious donuts..not the only pony in town.
- JMJulia MeldrumDec 13, 20251.0THEY DONT EVEN MAKE THEIR OWN DONUTS ANYMORE. THEY HAVE THEM SHIPPED IN LIKE THR GROCERY STORE...DISGUSTING
- BYBee YangDec 10, 20251.0Donuts were definitely not fresh. I ordered at 11am and they were cold and almost stale. You’d be better off going to a grocery store and picking up a pre-packaged box of donut. No complaints about the service though.
Frequently Asked Questions About Krispy Kreme
What are the delivery hours for Krispy Kreme in Utica, MI?
Delivery is available daily from 6:15 AM to 9:45 PM.
When can I use the drive-through at Krispy Kreme Utica?
The drive-through is open every day from 6:00 AM until 10:00 PM.
What are the pickup hours at Krispy Kreme in Utica?
Pickup is available daily from 6:00 AM to 9:45 PM.
What are the regular store hours for Krispy Kreme on Schoenherr Rd?
The store is open every day from 6:00 AM to 10:00 PM.
Can I order Krispy Kreme doughnuts online for pick up or delivery?
Yes, you can order online through Krispy Kreme's ordering website for both pickup and delivery.
What payment methods are accepted at Krispy Kreme Utica?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Krispy Kreme Utica offer coffee and breakfast options?
Yes, they serve coffee, iced coffee, and breakfast items.
Is Krispy Kreme Utica wheelchair accessible and family friendly?
Yes, the location is wheelchair accessible with restrooms and welcomes families and the LGBTQ community.
What nearby food options are available around Krispy Kreme on Schoenherr Rd?
Nearby options include Taco Bell for Mexican fast food, KFC for chicken dishes, Volcano Sushi for Asian cuisine, and Boston Market for American fare. These spots provide diverse dining choices before or after stopping by Krispy Kreme.
Are there nearby amenities around Krispy Kreme where I can get my car washed or beauty services?
Yes, near Krispy Kreme you can find Jax Kar Wash and Clean View Auto Wash for car cleaning. For beauty services, there are NKD Skin & Beauty, SE Flawless Hair Studio, and Golden Feathers Beauty nearby.
Is there a shopping center or stores near Krispy Kreme Utica for additional errands?
Yes, Shelby Corners shopping center is close by and includes stores like buybuy BABY and Christmas Tree Shops for a convenient shopping experience near Krispy Kreme.