Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 3268 Rochester Road in Troy. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.7
982 reviews
5 stars
434
4 stars
210
3 stars
123
2 stars
65
1 star
150
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on staff friendliness; some customers praised the staff while others reported rudeness and unprofessional behavior.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with some customers noting improvements in accuracy over time.
Food Quality
Food quality is inconsistent; while some customers enjoyed their meals, others reported issues like cold or improperly cooked items.
Speed of Service
Service speed is a common concern, with many customers experiencing long wait times, particularly in the drive-thru.
Technology Issues
The use of AI for order taking received negative feedback, with customers preferring human interaction.
- EMelexius mccants1 day ago1.0Worst customer service ever that's one second the dark skin guy with black shirt and jeans on the Was making the order and put everything in the back literally the worst customer service ever he wasn't even nice he literally dropped the order in front of me did not put it in my hand that was rude and disrespectful just bc you are busy have good customer service We order online and it wasn't even ready pick time was 6:33pm why should have to sit on a hour for my food others waiting longer me Why is the mens on the shift is slower I thought they was supposed to faster then womans I always come here when the woman are worker they are much faster and respectful the boys who work next shift It's should be on online first if could give this store a (0) I would
- ASAnshul SinghNov 9, 20255.0Clark the goat
- MMMike MortonNov 5, 20255.0This seems to be a well run Taco Bell. I've been here multiple times and the food is always made well. Mobile orders are always ready on time. Staff is friendly.
- ASAshley SteffesOct 27, 20251.0Uses AI to take orders through drive thru. Much slower than a human worker.
- HHHeather HorvathOct 21, 20255.0Our food was well made, the lady was cheerful and offered a heavier weight bag because our order was larger. We didn't have any complaints about the staff.
Frequently Asked Questions About Taco Bell
What are the operating hours of the Taco Bell drive-through at 3268 Rochester Road, Troy?
The drive-through is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 3:00 AM on Friday and Saturday.
What payment options does Taco Bell at 3268 Rochester Road accept?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
Which popular menu items can I find at Taco Bell in Troy?
You can enjoy classics like tacos and burritos, as well as the Crunchwrap Supreme, Cheesy Gordita Crunch, and Dollar Cravings specialties including the Naked Chicken Chalupa.
Does this Taco Bell location offer online ordering and delivery services?
Yes, you can order ahead online or via the mobile app for pickup or delivery.
Is Taco Bell at 3268 Rochester Road suitable for families and children?
Yes, the location welcomes families and children, offers seating, and has restrooms.
Can I find vegetarian options at this Taco Bell?
Yes, this Taco Bell serves vegetarian options.
How can local customers use nearby public and community services along with their visit to Taco Bell?
Customers can visit nearby businesses such as Marvelous Child Daycare for childcare needs or GOLFTEC Troy for golf training before or after their meal at Taco Bell.
Are there beauty and wellness services close to Taco Bell at 3268 Rochester Road?
Yes, several beauty salons and spas like Dye & Dash, dynfly, YKbrows, and Master Massage are nearby, making it convenient to combine a visit to Taco Bell with wellness appointments.
What nearby professional services and shops can customers find around this Taco Bell location?
Customers can access services such as EMC Computers, Secure Data Recovery Services, and Real World HR Solutions close by, offering technology support and professional consultation.
Is there a nearby tattoo or piercing studio close to Taco Bell at 3268 Rochester Road?
Yes, Ironclad Tattoo Co. is a nearby tattoo and piercing business customers can visit along with their Taco Bell trip.