Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Troy Subway® Restaurant at 1686 John R. Rd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Mixed reviews on staff friendliness; some customers reported rude service and disinterest, while others praised specific employees for their efficiency and kindness.
Pricing
Customers consistently complained about high prices, often feeling they were being charged significantly more than at other locations.
Cleanliness
The store was noted for being clean and modern, although some customers reported issues with food quality and hygiene.
Order Accuracy
Numerous complaints about incorrect orders and slow service, with many customers expressing frustration over long wait times and mistakes.
Accessibility
Issues with the drive-thru and kiosk functionality were highlighted, with customers finding it inconvenient and frustrating.
CL
Chris LaLama
Jan 30, 2026
5.0
Whoever the guy is working the front on 1/30/26 at approx 135pm is absolutely awesome! I wish I could have gotten his name, but he is VERY efficient!
TF
Tom .F
Jan 19, 2026
2.0
Went into this subway and looked at the prices. A footlong sub was over $16.
The next time I went to the subway at 18 and dequindre. The same sub was $5 dollars cheaper.
PB
Philip Byers
Jan 12, 2026
1.0
Absolute price gouging.. over $17 for a 6" turkey with bacon, a bag of chips and bottle pepsi. Other subways I can get a whole chips and drink for $14 or less..This is an absolute scam. There is no way a 6" sub should cost nearly $9.
EJ
Ernesto Jose
Jan 1, 2026
5.0
Best location best crew love the people here keep up the good work 100% always coming back which I do
NB
Nikhil Bapat
Dec 5, 2025
1.0
I just visited this subway store l to get a footlong sub. Server was completely disinterested from the start. First of all he slid bread so hard in the over that it flipped and cheese came out.
Since it’s a veggie sub, I asked him to ensure there are pantry of veggies. He said beyond 3 slices of cucumber, he has to charge me extra!!!
Beware of this place & best to avoid.
Where is the Subway restaurant located in Troy, MI?
The Subway restaurant is located at 1686 John R. Rd., Troy, MI 48083.
What are the operating hours of Subway in Troy?
Subway is open Monday to Saturday from 9:00 AM to 11:00 PM and Sunday from 9:00 AM to 10:00 PM.
Does this Subway location serve breakfast?
Yes, this Subway location serves breakfast, lunch, and dinner.
Can I order Subway online for pickup or delivery?
You can order Subway online through their menu link but delivery is not available at this location. Pickup can be done in-restaurant or via drive-through.
Is there drive-through service available at this Subway?
Yes, this Subway restaurant offers drive-through service for your convenience.
Does Subway offer catering services at this location?
This Subway location does not offer catering services.
What types of food can I expect at this Subway?
You can enjoy Footlongs, 6-inch sandwiches, wraps, salads made with fresh-cut veggies, protein options, fresh-baked bread, and cookies.
Is there a nearby event venue where I can visit before or after eating at Subway?
The Vault Experience is a nearby concert and event venue you might want to check out before or after your meal at Subway.
Are there shopping options near Subway for a complete outing?
Yes, Pure Couture Boutique, a women's clothing and bridal shop, is located nearby for your shopping needs.
Where can I refuel my car close to Subway on John R. Rd.?
Marathon Gas stations are located near Subway for convenient refueling during your visit.
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