Subway

2.8
168 reviews
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Business Details

1686 John R. Rd., Troy, MI
48083, United States
(586) 400-6336
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Troy Subway® Restaurant at 1686 John R. Rd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inNot available
  • DeliveryNot available
  • Curbside pickupNot available
  • Drive-throughAvailable

Location

Subway
1686 John R. Rd., Troy, MI
48083, United States

Hours

Reviews

2.8
168 reviews
5 stars
55
4 stars
18
3 stars
13
2 stars
5
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, disinterested, or unhelpful.

Pricing Issues

Many customers expressed frustration over high prices, often feeling that the cost was significantly higher than at other Subway locations.

Cleanliness

Some customers noted that the location was clean and well-maintained, although others reported issues with food quality.

Staff Attitude

Several reviews mentioned specific staff members being unfriendly or unprofessional, impacting the overall customer experience.

Operational Issues

Customers frequently reported problems with the drive-thru service, including long wait times and malfunctioning kiosks.
  • EJ
    Ernesto Jose
    Jan 1, 2026
    5.0
    Best location best crew love the people here keep up the good work 100% always coming back which I do
  • NB
    Nikhil Bapat
    Dec 5, 2025
    1.0
    I just visited this subway store l to get a footlong sub. Server was completely disinterested from the start. First of all he slid bread so hard in the over that it flipped and cheese came out. Since it’s a veggie sub, I asked him to ensure there are pantry of veggies. He said beyond 3 slices of cucumber, he has to charge me extra!!! Beware of this place & best to avoid.
  • JB
    joshua bondroff
    Nov 18, 2025
    1.0
    I would never go to this place again. I had every intention of buying a sandwich as I would never go to a restaurant without purchasing anything had to use the restroom really bad. The guy with the really long hair refused to let me use the bathroom unless I made a purchase first. I told him 3 times I was going to by a sub after I used the bathroom because I was extremely uncomfortable. He refused to let me use the bathroom until I cashed out, so I just left. I would never give this place my hard earned money.
  • DE
    Daniel Edmonds
    Nov 14, 2025
    1.0
    Love subway hate this 1. Older lady with the white hair just plain mean! Kiosk dirty, faulty & you have to go in & feel like an unwanted guest!!!
  • MN
    Mark Nowicki
    Nov 13, 2025
    3.0
    It's a very clean and modern Subway location. It has a drive through but it's touchscreen so it's difficult to reach and use. The issue here is it's a very expensive Subway. $17 or more for a footlong sub is insanely high for what it is. Add a drink and chips and you're over $20 per person. Skip this location and find some where else to get a sandwich.
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Frequently Asked Questions About Subway

Where is the Subway restaurant located in Troy, MI?

The Subway restaurant is located at 1686 John R. Rd., Troy, MI 48083.

What are the operating hours of Subway in Troy?

Subway is open Monday to Saturday from 9:00 AM to 11:00 PM and Sunday from 9:00 AM to 10:00 PM.