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Subway

2.8
(170 reviews)

Business Details

1686 John R. Rd., Troy, MI
48083, United States
(586) 400-6336
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Troy Subway® Restaurant at 1686 John R. Rd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inNot available
  • DeliveryNot available
  • Curbside pickupNot available
  • Drive-throughAvailable

Location

Subway
1686 John R. Rd., Troy, MI
48083, United States

Hours

Reviews

2.8
170 reviews
5 stars
56
4 stars
18
3 stars
13
2 stars
6
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness; some customers reported rude service and disinterest, while others praised specific employees for their efficiency and kindness.

Pricing

Customers consistently complained about high prices, often feeling they were being charged significantly more than at other locations.

Cleanliness

The store was noted for being clean and modern, although some customers reported issues with food quality and hygiene.

Order Accuracy

Numerous complaints about incorrect orders and slow service, with many customers expressing frustration over long wait times and mistakes.

Accessibility

Issues with the drive-thru and kiosk functionality were highlighted, with customers finding it inconvenient and frustrating.
  • CL
    Chris LaLama
    Jan 30, 2026
    5.0
    Whoever the guy is working the front on 1/30/26 at approx 135pm is absolutely awesome! I wish I could have gotten his name, but he is VERY efficient!
  • TF
    Tom .F
    Jan 19, 2026
    2.0
    Went into this subway and looked at the prices. A footlong sub was over $16. The next time I went to the subway at 18 and dequindre. The same sub was $5 dollars cheaper.
  • PB
    Philip Byers
    Jan 12, 2026
    1.0
    Absolute price gouging.. over $17 for a 6" turkey with bacon, a bag of chips and bottle pepsi. Other subways I can get a whole chips and drink for $14 or less..This is an absolute scam. There is no way a 6" sub should cost nearly $9.
  • EJ
    Ernesto Jose
    Jan 1, 2026
    5.0
    Best location best crew love the people here keep up the good work 100% always coming back which I do
  • NB
    Nikhil Bapat
    Dec 5, 2025
    1.0
    I just visited this subway store l to get a footlong sub. Server was completely disinterested from the start. First of all he slid bread so hard in the over that it flipped and cheese came out. Since it’s a veggie sub, I asked him to ensure there are pantry of veggies. He said beyond 3 slices of cucumber, he has to charge me extra!!! Beware of this place & best to avoid.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Troy, MI?

The Subway restaurant is located at 1686 John R. Rd., Troy, MI 48083.

What are the operating hours of Subway in Troy?

Subway is open Monday to Saturday from 9:00 AM to 11:00 PM and Sunday from 9:00 AM to 10:00 PM.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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