Subway

2.8
165 reviews
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Business Details

1686 John R. Rd., Troy, MI
48083, United States
(586) 400-6336
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Troy Subway® Restaurant at 1686 John R. Rd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inNot available
  • DeliveryNot available
  • Curbside pickupNot available
  • Drive-throughAvailable

Location

Subway
1686 John R. Rd., Troy, MI
48083, United States

Hours

Reviews

2.8
165 reviews
5 stars
54
4 stars
18
3 stars
13
2 stars
5
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlight poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Pricing Issues

Customers consistently express frustration over high prices, often noting that they are significantly higher than other Subway locations.

Cleanliness

The restaurant is frequently praised for its cleanliness and well-maintained environment.

Food Quality

While some customers enjoyed the food, many reported issues with food preparation, including incorrect orders and unsatisfactory food quality.

Staff Attitude

Several reviews mention a lack of professionalism and friendliness among staff, contributing to a negative dining experience.
  • JB
    joshua bondroff
    6 days ago
    1.0
    I would never go to this place again. I had every intention of buying a sandwich as I would never go to a restaurant without purchasing anything had to use the restroom really bad. The guy with the really long hair refused to let me use the bathroom unless I made a purchase first. I told him 3 times I was going to by a sub after I used the bathroom because I was extremely uncomfortable. He refused to let me use the bathroom until I cashed out so I just left. I would never give this place my hard earned money.
  • SS
    steven simon
    Nov 14, 2025
    1.0
    Absolute worst Subway in the state of Michigan. You don't get a sub you basically get nothing but a bread sandwich!
  • DE
    Daniel Edmonds
    Nov 14, 2025
    1.0
    Love subway hate this 1. Older lady with the white hair just plain mean! Kiosk dirty, faulty & you have to go in & feel like an unwanted guest!!!
  • MN
    Mark Nowicki
    Nov 13, 2025
    3.0
    It's a very clean and modern Subway location. It has a drive through but it's touchscreen so it's difficult to reach and use. The issue here is it's a very expensive Subway. $17 or more for a footlong sub is insanely high for what it is. Add a drink and chips and you're over $20 per person. Skip this location and find some where else to get a sandwich.
  • GD
    Gabriel DeGrande
    Oct 30, 2025
    1.0
    So me and my brother go there at 1030 after lil tecca that is 30min before they close and this big girl looks at us and looks back to her phone she proceeded to ignore us and denying us service of 6inches of pure joy 😊. Then she yells at us and starts recording then we left
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Frequently Asked Questions About Subway

Where is the Subway restaurant located in Troy, MI?

The Subway restaurant is located at 1686 John R. Rd., Troy, MI 48083.

What are the operating hours of Subway in Troy?

Subway is open Monday to Saturday from 9:00 AM to 11:00 PM and Sunday from 9:00 AM to 10:00 PM.