Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Troy Subway® Restaurant at 2001 W Maple Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
They don’t know how to make sandwiches dry and nasty!
VV
Verra
Jun 20, 2025
1.0
heres my multiple reviews from me and my colleagues though i no longer work here id thought id leave a review.
Regular Customer
I used to come to this Subway regularly, but lately Mary has made it hard to even want to walk in. She’s rude, unapproachable, and always seems angry. I’ve seen her roll her eyes at customers, talk down to them, and act like it’s a problem just to take an order.Subway is supposed to be fast, friendly, and consistent not a place where you feel judged or disrespected. I now go out of my way to avoid this location if she’s working. The rest of the team is great, but Mary’s attitude ruins the whole vibe.
Another Walmart Associate
As someone who also works in the same Walmart, it’s honestly frustrating dealing with Mary. Most Subway workers are cool and professional, but she acts like she’s above everyone. She disrespects Walmart employees regularly and treats us like we’re a bother just for ordering lunch on our break.
It’s embarrassing and uncomfortable, especially when we’re just trying to grab food quickly. Multiple coworkers have had bad experiences with her too. If this keeps up, I’ll take my business elsewhere.
Parent with Kids
I brought my kids in for a quick meal and couldn’t believe how nasty Mary was with the customers in front of us. She was short-tempered, visibly irritated, and practically threw their food together. When it was our turn, I tried to be extra polite to lighten the mood, but she gave me the same cold attitude.
My kids even asked, “Why is she so mad?” that’s how obvious it was. This location used to be a nice stop during shopping trips, but now it’s unpredictable depending on who’s working. Mary really brings the energy down.
Mary is a BIG problem for subway!!! suggesting you guys get rid of her before the bigger swarm of negative reviews come.
RL
Rouge Lavore
Jun 20, 2025
1.0
Mary at this Subway location has made the dining experience extremely uncomfortable on more than one occasion. I’ve witnessed her speaking rudely to multiple customers, often acting like she’s annoyed just to be there. She talks down to people, cuts them off mid-sentence, and has no patience or professionalism.A friend of mine was even threatened and banned by her after she escalated a minor misunderstanding. Instead of de-escalating or treating the situation with care, Mary reacted aggressively and made things worse. That kind of behavior doesn’t belong in any workplace, especially one that serves the public.
It’s really unfortunate because the rest of the staff especially Jessica, Cindy, and Skylar have always been respectful and kind. Mary is the clear outlier and should not be representing the brand.
MP
Mary Pham
Apr 30, 2021
1.0
They’re not open until 11pm, made an order on the app and arrived there to it being closed and it was only 8:45. Walmart worker told me it closes at 9.... very upset because this happened twice not same location either and the app charged us too...Tried calling today 4/30 but no one picked up. I tried at 11am,12pm and 2pm.
What are the operating hours of Subway at 2001 W Maple Rd, Troy, MI?
Subway is open daily from 9:00 AM to 10:00 PM.
Does this Subway location offer delivery and in-store pickup services?
Yes, they offer both in-store pickup and delivery services for customer convenience.
Can I order Subway online or through an app before visiting?
You can place orders quickly and easily through Subway's app or online menu for pickup or delivery.
What types of meals are served at Subway in Troy, MI?
They serve breakfast, lunch, and dinner with a variety of fresh sandwiches, wraps, and salads.
Does Subway at this location offer catering services?
Yes, they provide catering services for events and gatherings.
Is there seating available for dining inside this Subway restaurant?
Yes, this Subway location serves dine-in customers with seating available inside the restaurant.
What is the phone number to contact Subway at 2001 W Maple Rd?
You can contact this Subway location at +1 248-435-2431.
Are there any major stores near the Subway location that customers might visit?
Yes, Walmart Troy - W Maple Rd and Target are nearby department and grocery stores where customers can shop before or after dining.
What financial services are available near the Subway restaurant?
Michigan First Credit Union, located inside Walmart nearby, offers credit union and banking services for customers in the area.
Where can customers find entertainment options close to Subway at 2001 W Maple Rd?
Stumblebum Beer Co., a brewery and beer bar, and Bailey's Sports Grille, a sports bar and restaurant, are nearby spots customers can enjoy before or after their meal.