Subway

3.8
250 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Troy Subway® Restaurant at 20 E Maple Rd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
20 E Maple Rd., Troy, MI
48083, United States

Hours

Reviews

3.8
250 reviews
5 stars
117
4 stars
57
3 stars
29
2 stars
15
1 star
32

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and courteous staff, with specific mentions of employees like Kyle and Stephanie for their exceptional service.

Food Freshness

Many reviews highlighted the freshness of the ingredients and the quality of the sandwiches, although some noted inconsistencies in food preparation.

Speed of Service

While some customers experienced quick service, others reported long wait times and issues with order accuracy, particularly during busy hours.

Pricing Concerns

Several customers expressed dissatisfaction with the pricing, feeling that the cost of sandwiches was too high compared to other locations.

Cleanliness

The location was often described as clean and well-maintained, contributing positively to the overall dining experience.
  • AG
    Antoine Gibson
    3 days ago
    5.0
    Darryl was cool and friendly. Made my sub with care. Thanks Darryl!
  • JJ
    Jesse Johnson
    Oct 17, 2025
    5.0
    Awesome service Meal of the day is a great deal #TunaFriday
  • RD
    Rick Davis
    Oct 7, 2025
    4.0
    Drove up, ordered at the counter, It was very quick. Prepared as asked, and very polite and courteous attention.
  • JJ
    Ju yub Lee (Julee)
    Sep 22, 2025
    5.0
    I am so satisfied with this Subway location! The vegetables are very fresh and really make the sandwiches taste great. The staff here are especially nice and kind, always welcoming customers.
  • JM
    J M
    Sep 18, 2025
    5.0
    I have gone to this Subway numerous times- They are conveniently close, fast, and take coupons. I worked in management for years so exceptional service (or the opposite) always catches my attention. I hope Kyle gets recognized for this review, because he truly deserves it. He’s usually there when I go. He has a great work ethic. He always has the veggie station clean/ organized, great at multi tasking, and has a friendly demeanor even when they are very busy. I highly recommend this Subway (and please keep accepting coupons!).

Frequently Asked Questions About Subway

Where is Subway located?

Subway is located at 20 E Maple Rd., Troy, MI 48083.

What are the operating hours of Subway at 20 E Maple Rd.?

Subway is open daily from 9:00 AM to 10:00 PM.