Subway

3.8
252 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Troy Subway® Restaurant at 20 E Maple Rd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
20 E Maple Rd., Troy, MI
48083, United States

Hours

Reviews

3.8
252 reviews
5 stars
118
4 stars
57
3 stars
29
2 stars
15
1 star
33

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed; while some staff are praised for being friendly and efficient, others are criticized for rudeness and poor management.

Food Freshness

Many customers appreciate the freshness of the ingredients and the quality of the sandwiches, although some have reported issues with food preparation and incorrect orders.

Staffing Issues

Several reviews mention understaffing during busy hours, leading to slow service and mistakes with orders.

Pricing Concerns

Customers express dissatisfaction with pricing, feeling that the cost of meals is too high compared to the value received.

Cleanliness

The location is generally noted for being clean and well-maintained, contributing positively to the dining experience.
  • AT
    A Traveler
    Dec 28, 2025
    1.0
    Best rated subway in 10 miles. I walked in at 5pm and was told by the worker he was going on break. So I just don't get to order? One star for poor management. 0 stars for the guy that could not just make a sub.
  • MB
    Momo Bedford
    Dec 2, 2025
    5.0
    I would like to applaud the two ladies that took care of us yesterday night. After an arduous day of moving from my old apartment, my family and I decided to grab Subway before calling it a night. Working in the food industry, I know going from having almost no customers to having to serve a group of people can be a bit abrupt on a Monday night. However, they were quick, efficient, and organized. I ordered the chipotle steak sub and it was absolutely delectable. Thank you again ladies for the wonderful customer service.
  • AG
    Antoine Gibson
    Nov 21, 2025
    5.0
    Darryl was cool and friendly. Made my sub with care. Thanks Darryl!
  • JJ
    Jesse Johnson
    Oct 17, 2025
    5.0
    Awesome service Meal of the day is a great deal #TunaFriday
  • RD
    Rick Davis
    Oct 7, 2025
    4.0
    Drove up, ordered at the counter, It was very quick. Prepared as asked, and very polite and courteous attention.

Frequently Asked Questions About Subway

Where is Subway located?

Subway is located at 20 E Maple Rd., Troy, MI 48083.

What are the operating hours of Subway at 20 E Maple Rd.?

Subway is open daily from 9:00 AM to 10:00 PM.