Service Speed
Customers frequently reported extremely long wait times, often exceeding 20 minutes, with some experiencing waits of up to an hour.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff interactions and lack of responsiveness to customer inquiries.
Food Quality
Many customers expressed dissatisfaction with the food quality, citing issues such as cold or improperly prepared items, and some reported food safety concerns.
Order Accuracy
A significant number of reviews mentioned incorrect orders being served, with missing items or wrong modifications frequently occurring.
Management Issues
Several customers noted a lack of effective management, with complaints about staff behavior and overall operational inefficiencies.