CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Troy is here with warmth and welcome. Panera Bread. Food as it should be.
Multiple customers reported unsanitary conditions, particularly in the bathrooms and dining area.
Customer Service
Feedback on staff performance was mixed; while some praised the friendliness and helpfulness, others reported rude behavior and poor service.
Speed of Service
Many reviews highlighted slow service, especially during peak hours, with long wait times in both the drive-thru and in-store.
Food Quality
While some customers enjoyed the food, others expressed disappointment with the freshness and quality of certain items.
Order Accuracy
Several customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
VW
Vanessa Wilson
Nov 12, 2025
3.0
I ended up not ordering because they were out of the souffle and the broccoli cheese soup. if neither are there; I'm probably not staying. wish they'd bring baco the broccoli cheese Mac n cheese.
JW
John Wilcox
Nov 11, 2025
1.0
Refused to give anything on veterans day saying they wont do it
AM
Ashley M
Nov 6, 2025
1.0
This is by far the worst Panera location. The store is always out of everything. The staff is rude and incredibly slow. I waited at the driveway through 10 minutes before anyone even greeted me at the window. I will never return to this location.
EK
Elizabeth Kubiak
Nov 4, 2025
1.0
Do NOT use this drive thru. I have gotten trapped in this drive thru several times. I have learned my lesson. I have been stuck in this drive thru the past half hour not moving. Completely out of control!
TT
Taylor's Terrariums
Nov 2, 2025
5.0
Kailer was phenomenal. I had an issue with my online order and he made sure it was all better. Very grateful for people who go the extra mile when they don’t owe it.
What meals are served at Panera Bread in Troy, MI?
Panera Bread serves breakfast, lunch, brunch, and dinner.
What are the regular opening hours for Panera Bread in Troy?
Panera Bread is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 9:00 PM.
Does Panera Bread offer delivery and pickup services?
Yes, Panera Bread offers delivery and pick up services, including drive-thru and Rapid Pick-Up options.
Which payment methods are accepted at Panera Bread in Troy?
Panera Bread accepts American Express, Visa, MasterCard, Discover, and cash payments.
What types of food specialties does Panera Bread offer?
Panera Bread specializes in soups, salads, sandwiches (including You Pick Two and flatbread sandwiches), freshly baked artisan breads, soup in a bread bowl, vegetarian broth bowls, and power menu items.
Is there a Panera Bread mobile app available for ordering?
Yes, you can order via the Panera Bread app available on the Apple App Store or order online from their website.
What nearby banks can I find when visiting Panera Bread in Troy?
Close to Panera Bread you can find Bank of America and a Bank of America ATM, useful for your banking needs before or after your visit.
Are there other restaurants near Panera Bread that I might want to visit?
Nearby dining options include Nestle Toll House, QDOBA Mexican Eats, Grand Azteca, Kimchi Box, Sbarro, Chili's Grill & Bar, and Checkers, providing a variety of cuisines.
What shopping options are available near Panera Bread in Troy?
Nearby shopping includes The Children's Place, City Man, Pandora Jewelry, Eli's Jewelry, Blinds To Go Inc #500, Justice, Deb Shops, Jared The Galleria of Jewelry, Pandora, Jared Jewelers, and RadioShack.