McDonald's

3.1
1135 reviews
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Business Details

4819 Rochester Road, Troy, MI
48098, United States
(248) 524-2437
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4819 Rochester Road, Troy, MI
48098, United States

Hours

Reviews

3.1
1,135 reviews
5 stars
329
4 stars
213
3 stars
176
2 stars
102
1 star
315

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported incorrect orders, long wait times, and rude staff interactions.

Cleanliness

The restaurant and bathrooms were frequently described as dirty and unsanitary.

Food Quality

Many reviews mentioned cold, soggy, or poorly prepared food, with some customers expressing concerns about food safety.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendly and helpful service.

Inconsistent Experience

Customer experiences varied widely, with some noting good service and food while others reported significant issues.
  • CV
    Cathy Vanderpool
    Nov 16, 2025
    4.0
    Food was good and staff was friendly. Location is easy to pass by due to it sitting back so far off of the road.
  • YM
    Yolanda Michele
    Nov 10, 2025
    2.0
    Too many teenagers with foul mouths in this place. And, the staff! The staff talk in a group OUTSIDE of the service counter--at a booth, whether standing or sitting, and they each wait on another to take the initiative to help the customer (me, in this case). I was using the BOGO promo with my survey code. I bought the Spicy McCrispy Chicken sandwich. One was an actual Spicy McCrispy Chicken sandwich, the other was two spicy nuggets with a squirt of sauce on a bun. PLUS, I WAITED FOR TEN WHOLE MINUTES FOR MY ORDER AND NO ONE WAS WAITING BEFORE ME. This location needs to be shut down. I dare not go back.
  • KR
    Karl Reading
    Nov 3, 2025
    5.0
    This is the McDonalds you want to go to when you're in Rochester Hills. Food and service are always spot on.
  • KM
    Krystal Miller
    Nov 2, 2025
    5.0
    The man with the long puffy hair that be at the first window got my cash wrong and was very rude and the lady with the long hair at the second window got my order wrong and got mad at me she as long hair I come get food every day yall need to do better
  • BM
    Brian Murphy
    Oct 20, 2025
    2.0
    Half filled Fry's yet again At least they were fresh
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 4819 Rochester Road, Troy, MI?

McDonald's at 4819 Rochester Road, Troy, MI operates daily from 6:00 AM to 11:00 PM.

What are the delivery service hours for this McDonald's location?

Delivery services are available daily from 7:00 AM to 10:30 PM.