Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Went here to pick up a delivery, there was barely 3 cars (including me) when I got here at 11:45 pm they closes at 12 am. They refused to help anyone in the drive through it was radio silence from them from the time I got here until now 12:05 while I’m writing this review. I’m stuck because now there are cars pilling up behind me and one person in front of me whom was already here waiting for help before I pulled up.i banged on the window and found out
They were closed since 10 PM because their manager called off, but they didn’t even bother to let everyone who was waiting in the drive-through know this or turned this lights in the drive-through off so Everyone was just wasting their Time due to poor management
CR
cynthia redlin
6 days ago
3.0
This place is rude all the time they are closed but instead of putting signs on the menus they let people sit there and sit there and back up and back out because they're too lazy to put a sign or tell people through the speaker that they're closed. Oh, let's put a sign on the window that nobody sees because nobody's pulling forward. Yes you can see the people standing there ignoring me when I knocked on the window.
FT
Faith Thomas
Mar 8, 2026
2.0
Can you guys put in your actual hours and stop lying. Yall not open no 24 hours so stop saying you are. They just pick whatever time they wanna serve people man. Idk who runs this establishment but yall not properly running a business. Get your life’s together
PC
Paul Cipriani
Mar 1, 2026
1.0
THEY THREATENED TO CALL THE POLICE ON ME. I wish I could give it negative stars.
I went through drive thru and ordered a Quarter Pounder with Cheese with no ketchup. They didn't seem to care about taking my order correctly. I got to the window and asked if they made it without ketchup. They said yes. I get home and there was ketchup. I go back and point it out. They make it again. I get home and there is still ketchup, but no cheese. I go back and point out that it has ketchup but no cheese. They said that I said no cheese. I tell them it was supposed to be no ketchup. I tell them to make it correctly. They slam the window in my face and tell me they are calling the police. I was frustrated, but I was not yelling, disrupting, or making a scene. I was just telling them to make the food the way I ordered and they refused, and told me they were calling the police. Needless to say, I am outraged they would treat a paying customer this way. It is not an exaggeration to say this was the worst service I have ever received at a restaurant.
KM
Kyle McIntosh
Feb 27, 2026
1.0
Went inside and ordered at kiosk. Waited 15 minutes for nuggets and a large drink. Was given the wrong size and I ,as polite as I could, notified them it was the wrong size. Blonde manager up front scoffed and grumbled about giving them a second. They mark orders as complete on their order kiosk before done. They skip over in store orders in favor of drive thru. I have also seen an employee clean the drink fountain with blue degreaser. The one made blue specifically to indicate it is not for consumption. Avoid if possible. Not worth the hassle atm. The old managers were significantly better than this.
What are the general operating hours of this McDonald's location in Troy, MI?
This McDonald's is generally open from 6:00 AM to 11:00 PM, with extended 24-hour hours from Tuesday through Saturday.
When is the drive-through open at the McDonald's on 3039 Rochester Rd?
The drive-through is open 24 hours from Tuesday through Saturday, opens at 6:00 AM and closes at 4:00 AM on Monday, and runs from 4:00 AM to 11:00 PM on Sunday.
Does this McDonald's offer delivery services? If yes, what are the delivery hours?
Yes, delivery is available 24/7 from Monday to Saturday and from 6:00 AM to 10:30 PM on Sundays.
What types of pickup and delivery services are provided by this McDonald's?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Which payment methods can customers use at this McDonald's?
Customers can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What online options are available to order from this McDonald's?
You can order through the McDonald's app available on the Apple App Store and Google Play, or via the online order link at https://mcdonalds.smart.link/mjuu1ggdi.
Is there a drive-thru service at this McDonald's?
Yes, this McDonald's location offers a drive-thru service.
What are some nearby places of interest around this McDonald's on Rochester Rd?
Nearby places include Troy Commons Shopping Center for shopping, IHOP for breakfast options, and Zoyo Frozen Yogurt for desserts and smoothies.
How can nearby shopping centers help enhance my visit to this McDonald's?
After enjoying your meal at McDonald's, you can visit Troy Commons Shopping Center nearby to shop for various goods, making it convenient to combine dining and shopping in one trip.
Are there any nearby dessert or frozen yogurt shops to visit after dining at McDonald's?
Yes, Zoyo Frozen Yogurt Troy, located nearby, is a great spot to enjoy frozen yogurt and smoothies after your meal.
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