McDonald's

2.8
1253 reviews
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Business Details

3039 Rochester Rd, Troy, MI
48083, United States
(248) 740-0604
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3039 Rochester Rd, Troy, MI
48083, United States

Hours

Reviews

2.8
1,253 reviews
5 stars
326
4 stars
164
3 stars
150
2 stars
107
1 star
506

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, often waiting over 20 minutes for their orders.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, and incorrect orders.

Customer Service

Numerous complaints about rude and unhelpful staff, with several customers feeling disrespected during their interactions.

Cleanliness

Several reviews mentioned poor cleanliness standards in the restaurant, including dirty dining areas and unsanitary food handling.
  • TC
    Tasha Christopher
    Jan 5, 2026
    1.0
    I will never come to this McDonald’s again because I didn’t order a side of hair in my fries.
  • BS
    Bernard Stier
    Jan 3, 2026
    1.0
    I'm very disappointed in the service I received this morning. We waited 10 minutes for someone to take our order only to get cold nasty food. I pulled around to get a refund and they wouldn't answer the phone or come to the window. I will be making a complaint to corporate and I will never spend another dime in this restaurant.
  • BJ
    Brad Johnson
    Dec 22, 2025
    1.0
    This location has their hours posted as 24hrs. Pulled into the drive through that 5:50am with one car ahead of me. The car ahead of me ordered and pulled up to the window. When I got to the kiosk I was told they were closed and I could not order until after 6am. So why was the car in front of me allowed to order if you are closed and not open until 6am?
  • CG
    Claire Ghiurau
    Dec 18, 2025
    1.0
    This place is always so slow never takes orders on time consistently looking over but never taking orders impatient overall 1/5
  • JS
    Joe S
    Dec 6, 2025
    1.0
    This location is complete trash to put it lightly. Extremely slow drive thru, I ordered 2 cheeseburgers, the girl behind the counter handed it off and was extremely rude for no reason. I opened the bag when I got home which was only 5 min drive to find that both burgers were cold, missing condiments, completely dry and looked ABSOLUTELY DISGUSTING! I wouldn't even feed it to a dog much less a person, I immediately threw both sandwiches out. GARBAGE SERVICE, GARBAGE FOOD AND OVERALL GARBAGE EXPERIENCE..This place should be investigated by health department because God knows how many health violations they have, especially when hiring incompetent, rude and miserable employees that could care less about the wellbeing of their customers.
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Frequently Asked Questions About McDonald's

What are the general operating hours of this McDonald's location in Troy, MI?

This McDonald's is generally open from 6:00 AM to 11:00 PM, with extended 24-hour hours from Tuesday through Saturday.

When is the drive-through open at the McDonald's on 3039 Rochester Rd?

The drive-through is open 24 hours from Tuesday through Saturday, opens at 6:00 AM and closes at 4:00 AM on Monday, and runs from 4:00 AM to 11:00 PM on Sunday.