McDonald's

2.8
1237 reviews
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Business Details

3039 Rochester Rd, Troy, MI
48083, United States
(248) 740-0604
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3039 Rochester Rd, Troy, MI
48083, United States

Hours

Reviews

2.8
1,237 reviews
5 stars
322
4 stars
164
3 stars
150
2 stars
107
1 star
494

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor customer service, with staff being rude, unhelpful, and unprofessional.

Speed of Service

Customers frequently complained about extremely slow service, with long wait times in both the drive-thru and inside the restaurant.

Order Accuracy

Many customers reported receiving incorrect orders or missing items, indicating a lack of attention to detail.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and bathrooms.

Food Quality

Customers expressed dissatisfaction with the quality of food, noting issues such as cold, undercooked, or poorly prepared items.
  • HB
    Haylie Biebel
    3 days ago
    3.0
    I ordered chicken sandwiches and were labeled correctly but instead i got 2 cheeseburgers
  • SS
    Steven
    Nov 16, 2025
    5.0
    I like this particular McDonald’s since I DoorDash and drive by from time to time.
  • ER
    Eduardo Rivera
    Nov 2, 2025
    1.0
    Mobile order. Lady with strong accent says she doesn’t have my order but keeps accepting the order when DoorDash send it to their store. For 2 hours different door-dashers have been coming and she tells them that. Needs to be fired!
  • RH
    Ryan Haapala
    Oct 25, 2025
    1.0
    2nd night in a row going there because google says it’s 24 hours that it’s not open. All of the lights are on, the automated greeting goes off when you drive by the drive thru menu. No one’s there.
  • JK
    James Kim
    Oct 25, 2025
    1.0
    Had a mobile order, called out my order with my name. This occurred at ~12:45am oct 25, 2025. Lady on the drive thru told me she could not find the order, I asked her to wait so I could re order my food via mobile order. She was impatient and escalated the issue telling me I responded to an answering machine when I told her my code. I asked her to wait as I was re ordering the food via McDonald’s app. She responded with a threat to call the police. Worst service possible. Incredibly unprofessional. I left to go to the McDonald’s at 16 and mound
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Frequently Asked Questions About McDonald's

What are the general operating hours of this McDonald's location in Troy, MI?

This McDonald's is generally open from 6:00 AM to 11:00 PM, with extended 24-hour hours from Tuesday through Saturday.

When is the drive-through open at the McDonald's on 3039 Rochester Rd?

The drive-through is open 24 hours from Tuesday through Saturday, opens at 6:00 AM and closes at 4:00 AM on Monday, and runs from 4:00 AM to 11:00 PM on Sunday.