Business Details
About
Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Troy.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
2,016 reviews
5 stars
1,196
4 stars
359
3 stars
155
2 stars
86
1 star
220
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, unfulfilled online orders, and lack of communication.
Product Availability
Many reviews highlighted frequent stock issues, with customers often finding popular donuts unavailable.
Quality Concerns
Several customers expressed disappointment with the quality of donuts, citing stale or poorly made products.
Positive Experiences
Despite the negatives, some customers praised the freshness of the donuts and friendly service from certain employees.
- TLTheresa LaFramboiseJan 2, 20265.0Employees are incredibly kind! Definitely coming back to this location even though we are an hour+ away! :)
- CCCathy CzartoryskiDec 26, 20253.0The place was dirty, several employees just standing in the back watching 8 of us in line. 1 employee on drive thru and 1 on counter. Got the dounuts home and they were stale and old.
- MWMike WatsonDec 24, 20253.0Never once have I been to this location and they actually had what I wanted. Always out of stock. Been like this for years now, not managed well.
- WHWilver HarrizonDec 19, 20251.0Estuvo mal, ellos permitieron que ordenara en línea y, cuando llegué, dijeron que no tenían mi orden y que no la podían hacer. Así que muy mal.
- AOAngelique OlascoagaDec 7, 20251.0Placed an online order through the Krispy Kreme app, drove there, and was told they had “no donuts” while I could literally see donuts through the window, with the lobby closed, no communication, no apology, and no effort to fix it. just a complete waste of my time and gas, and honestly if this location can’t even fulfill the most basic thing they sell, they have no business taking online orders or pretending they give a damn about their customers.
Frequently Asked Questions About Krispy Kreme
What are the regular business hours at Krispy Kreme in Troy, MI?
Krispy Kreme Troy is open daily from 6:00 AM to 10:00 PM.
During what hours is the drive-through service available at Krispy Kreme Troy?
The drive-through is open every day from 6:00 AM to 10:00 PM, offering extended hours for your convenience.
What are the delivery hours for Krispy Kreme Troy?
Delivery orders can be placed from 6:15 AM to 8:45 PM, Monday through Sunday.
What hours does the pickup service operate at Krispy Kreme Troy?
Pickup is available daily from 6:00 AM until 8:45 PM.
What payment methods are accepted at Krispy Kreme Troy?
They accept American Express, Discover, Mastercard, Visa, cash, debit cards, credit cards, and mobile NFC payments.
What specialties can customers expect at Krispy Kreme Troy?
Krispy Kreme offers doughnuts, coffee, iced coffee, breakfast items, desserts, hot drinks, iced drinks, and frozen drinks.
Is Krispy Kreme Troy family-friendly and accessible?
Yes, they welcome families and the LGBTQ community; their restrooms are wheelchair accessible and they have parking available for free on the street and in the lot.
Are there any nearby eateries where customers can combine a visit?
Yes, nearby you can visit Panera Bread for bakery and cafe options, LongHorn Steakhouse for American dining, and QDOBA Mexican Eats for Mexican cuisine, which are great places to check out before or after your Krispy Kreme visit.
What local shopping options are near Krispy Kreme Troy?
Nearby stores include OJB Jewelry, Pandora Jewelry, City Man fashion store, and The Children’s Place for children’s clothing, perfect for a shopping spree alongside your treat visit.
How can nearby services assist customers visiting Krispy Kreme Troy?
Customers can conveniently access Metro by T-Mobile for mobile needs, Bank of America for banking, and ecoATM for recycling electronics, making it easy to handle errands in the area.