Jimmy John's

3.4
141 reviews

About

Sandwich Restaurant

Location

Jimmy John's
5373 Crooks Rd, Troy, MI
48098, United States

Hours

Reviews

3.4
141 reviews
5 stars
56
4 stars
27
3 stars
13
2 stars
7
1 star
38
  • AB
    Angelena Braxton
    Sep 2, 2025
    5.0
    Good staff and team work! They can move the crowd, freaky fast. It appears they actually work together. Good job! They were patient and accommodating when I left my wallet at home (after ordering).
  • KP
    Kevin Pelkey
    Aug 22, 2025
    1.0
    Didn't catch her name, managers here are good but some of the staff are extremely rude and disrespectful to military servicemembers and veterans, managers offer military discounts and the staff member was yelling across the store saying she's going to call the police because veterans are stealing from their business by the managers giving military discounts. Don't order from here they spit on service members!!!!
  • BS
    Billy Squid
    Aug 6, 2025
    1.0
    Day old bread is literally the only thing worth purchasing here. They will leave your sandwich 89% empty and think it’s acceptable business practice. What a fall off this store has witnessed
  • BD
    Ben Duda
    Aug 6, 2025
    1.0
    Just got two whole slices of meat on my #2 big John. Incompetency at its finest. Save your money and never come here
  • TT
    TeamViper
    Jul 25, 2025
    1.0
    I recently visited this Jimmy John’s after not being there for a while, and unfortunately, I had a very disappointing experience. When I politely asked the employee what he recommends, he responded with, “I don’t recommend nothing,” in a rude and dismissive tone. He seemed irritated for no reason. When I asked if they had vinegar — something every Jimmy John’s I’ve been to has — he said “no” without explanation. The overall attitude felt very disrespectful and unprofessional. I walked in looking forward to a good sub and instead walked out feeling disrespected. Jimmy John’s is usually consistent and friendly, but this location clearly needs better customer service training. I won’t be returning unless there are improvements. Just checked the receipt and the employees name is Cedric.