Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1339 Coolidge Highway in Troy is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
1,166 reviews
5 stars
744
4 stars
250
3 stars
79
2 stars
39
1 star
54
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries, noting them as delicious and fresh, though some mentioned inconsistencies in quality and preparation.
Pricing
Many reviews highlighted that the prices are considered high for the portion sizes and quality, leading to mixed feelings about value.
Customer Service
The staff received positive feedback for being friendly and efficient, although there were some complaints about order accuracy and communication.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the overall dining experience.
Wait Times
Several customers reported long wait times for food, particularly for online orders, which affected their overall satisfaction.
- GMGeoff McClellandOct 7, 20254.0Top tier fastish food. A bit on the expensive side. It's a good burger. But you can find a little better experience outside of the chain environment. The soda always seems a bit off. Sometimes you need to try 5-6 to see what syrup ratios are on par. Sometimes way too much syrup and sometimes not enough. The burger is always tasty. I opt for the hamburger, which is a double hamburger. They only have American cheese, which isn't friendly to lactose sensitive patrons. The fries are always killer with some vinegar. Burger is the best chain burger out there, but definitely comes at a steep cost. Expect to spend around $15-22 for a burger, fries and drink. This may make you want to find a more specialized burger joint. Burger is a 7.1 out of 10. Which will put it on par with Shakeshake and at the top of chain restaurants. Fries are fresh and up there with Penn Station as a 9.2 out of 10, so that helps.
- MDMartone DanielsOct 6, 20255.0Most of the complaints have nothing to do with the store at all. The staff is friendly, at times it can be a long wait and that has to do with the food being made to order. Kindness goes a long way, and each employee that I interacted with has treated me with nothing but respect.
- SLSang LeeSep 29, 20255.0Great burger, they gave a mountain of fries, highly recommend going.
- MBMichael BrennanJul 31, 20255.0Although expensive, five guys is a classic. This location is well kept, the staff is friendly and efficient ensuring items come out quickly and the food is consistently amazing. Plenty of parking and seating
- DJDean M Destefano JrJul 1, 20251.0They need to clean their coke machine. After finishing my lunch, I noticed my drink had tons of little black bits in the bottom. I can only assume that this is mold. That’s absolutely disgusting and would not recommend. The workers and service were great, but the whole drink think definitely soured the experience for me. Will not be back to this location.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 1339 Coolidge Highway in Troy accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for the Five Guys restaurant in Troy?
The restaurant is open Monday to Wednesday and Sunday from 11:00 AM to 10:00 PM, and Thursday to Saturday from 11:00 AM to 11:00 PM.
Is delivery available from the Five Guys in Troy and what are the delivery hours?
Yes, delivery is available daily from 11:00 AM to 9:30 PM, except Thursday to Saturday when it extends to 10:30 PM.
Can I order Five Guys food online for pickup or delivery in Troy?
Yes, you can place online orders for pickup or delivery via https://order.fiveguys.com/location/troy/menu.
What payment methods does the Five Guys location in Troy accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Five Guys offer gluten-free or veggie options at the Troy location?
They offer bunless, wrap, or bowl options for sandwiches, and their veggie sandwich contains a mix of peppers, onions, and mushrooms but is not a veggie patty.
What kind of attire is appropriate when visiting Five Guys in Troy?
Casual attire is appropriate for this restaurant.
Are there any wheelchair accessibility features at the Five Guys in Troy?
Yes, the location has wheelchair accessible entrance, parking, seating, and restroom.
What nearby places can I visit before or after dining at Five Guys in Troy?
You can visit Midtown Square shopping center, Eyeglass World for eyewear needs, or Lynnail beauty salon nearby for convenience and entertainment before or after your meal.
How can nearby places like Midtown Square and Eyeglass World help me when visiting Five Guys in Troy?
Midtown Square offers shopping and parking facilities making it easy to find parking near Five Guys. Eyeglass World nearby allows you to pick up eyewear or have an eye checkup while you're in the area.