Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Customers generally enjoyed the bagels and sandwiches, noting freshness and taste, but some reported issues with food preparation and quality.
Service Issues
Multiple reviews highlighted inconsistent service, with some staff being friendly and professional, while others were reported as rude or unhelpful.
Cleanliness Concerns
Several customers expressed dissatisfaction with the cleanliness of the location, describing it as dirty or filthy.
Order Accuracy
There were complaints about incorrect orders and missing items, leading to frustration among customers.
Operational Challenges
Customers noted issues with the business being closed during posted hours and long wait times, suggesting potential staffing shortages.
U5
User 543
Nov 17, 2025
2.0
All of the tables had crumbs or trash. Service was incredibly slow. Order was missing items.
AJ
Angela Jenkins
Nov 13, 2025
3.0
I enjoy the bagels, they’re always fresh and delicious , but the amount of cream cheese being added lately is excessive. Every order ends up so messy that it gets all over my hands, nails, desk, and clothes. I even have to scrape some off just to make it edible. I don’t mind paying extra, but this is over the top. Please ask your team to use a more reasonable amount. It’s starting to ruin what should be a great breakfast.
MH
Marc Huetter
Oct 24, 2025
5.0
Always a great experience, food is always fresh, and I appreciate the team.
JM
John Micu
Sep 14, 2025
5.0
Friendly crew and delicious food!
AA
AttilaTheHung
Sep 11, 2025
2.0
Rude staff when comparing to other locations. Seem to have an issue with me I’m not sure why. Will smash my sandwiches as well. :(
Frequently Asked Questions About Einstein Bros. Bagels
What are the regular opening hours of Einstein Bros. Bagels in Troy, MI?
Einstein Bros. Bagels in Troy is open daily from 6:00 AM to 2:00 PM.
Is Einstein Bros. Bagels open on Christmas Day?
No, Einstein Bros. Bagels is closed every year on December 25th.
What types of services does Einstein Bros. Bagels offer for ordering?
They offer in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Can I purchase gift cards or coupons for Einstein Bros. Bagels through an app?
Yes, you can get gift cards and coupons via the EinsteinBrosBagels app available on the Apple App Store and Google Play.
What payment options are accepted at Einstein Bros. Bagels?
They accept American Express, Android Pay, Apple Pay, cash, contactless payment, Discover, MasterCard, Samsung Pay, and Visa.
Does Einstein Bros. Bagels provide catering and dine-in services?
Yes, they offer catering services and have dine-in options available for customers.
Where is Einstein Bros. Bagels located in Troy, Michigan?
Einstein Bros. Bagels is located at 1925 E Big Beaver Rd, Troy, MI 48083.
What nearby coffee shops can I visit alongside Einstein Bros. Bagels?
Nearby coffee shops include Starbucks, located close to Einstein Bros. Bagels, offering additional options for coffee and refreshments.
What beauty and wellness places are near Einstein Bros. Bagels?
You can visit the Velvet Nail Lounge, Jennie B. Microblading, Dream Beauty and Wellness, Face Pro, and The Garden Esthetics close by for beauty and wellness services.
Are there other food options near Einstein Bros. Bagels?
Yes, nearby food options include Sapporo Sushi for Japanese and Korean cuisine, Which Wich Superior Sandwiches, Insalata salad bar, and Swirl'ndipity ice cream shop.