Dunkin'

3.4
237 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Troy, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2969 E Big Beaver Rd, Troy, MI
48083, United States

Hours

Reviews

3.4
237 reviews
5 stars
118
4 stars
25
3 stars
9
2 stars
11
1 star
74

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Customer experiences with staff are mixed; some report friendly service while others describe rudeness and unprofessional behavior.

Order Accuracy

Many customers express frustration with incorrect orders and lack of attention to detail, leading to dissatisfaction.

Service Speed

While some reviews praise fast service, others highlight long wait times, particularly in the drive-thru.

Product Quality

Feedback on food and drink quality is inconsistent, with some items praised while others are criticized for being poorly made or not meeting expectations.

Cleanliness

The location is generally noted for being clean, with some customers appreciating the cleanliness of the restrooms.
  • AA
    amanda arela
    Nov 5, 2025
    1.0
    Bad workers, I went to the drive thru and it was a south Asian man asking us for our order, he gets cut off by his white co worker and she asks the same exact thing he very clearly said… we go up to the window and we see the white lady being micro aggressive and rude towards the south Asian worker in front of customers. She then proceeds to rush us out of the line and was just super rude in general. She seems like an undercover racist, hire better workers because I won’t be coming here again.
  • LH
    Lanee Hatten
    Oct 24, 2025
    5.0
    The staff are very nice Thank You
  • ER
    Eider Roldan
    Oct 12, 2025
    5.0
    Gustoso y rapido
  • MF
    Matt Fox
    Oct 5, 2025
    5.0
    Clean restrooms
  • KR
    Kassidy Richardson
    Sep 16, 2025
    1.0
    I go to Dunkin quite a lot and I’ve never had an experience as bad as this one. The workers at the drive thru were rude and trying very hard to rush me with my order. I got the Large Chai Latte with cereal milk and a side of ice, the lady at the window gave me a medium cup of ice and the drink filled the medium cup with none left over. My sister for the Pumpkin Spice Latte and the drink was not filled up in the slightest the whipped cream barely reached the rim of the cup. There was no pumpkin and the drink was mostly sugar and espresso.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Troy, MI?

Dunkin' in Troy, MI is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery services?

Yes, Dunkin' in Troy offers delivery and curbside pickup services for customer convenience.