Mixed feedback on customer service, with some praising friendly staff while others reported rude interactions and poor handling of complaints.
Product Quality
Inconsistent quality of ice cream and food items, with several customers noting issues with incorrect orders and melting products.
Location Issues
Customers expressed frustration with the location's management, including being closed during posted hours and not honoring app orders or promotions.
Atmosphere
Generally positive remarks about the family-friendly atmosphere, though some noted cleanliness issues and a lack of seating.
Speed of Service
Service speed received mixed reviews; some customers appreciated quick service during busy times, while others experienced long waits.
SS
Shankar S
6 days ago
5.0
It’s a classic, modern DQ setting—bright lighting, neutral colors, and focused on efficiency and a family-friendly atmosphere.
the taste is classic, simple, and comforting: a rush of sweet, creamy vanilla and the rich chocolate for a balanced experience :)
What are the operating hours for Dairy Queen (Treat) in Troy throughout the week?
The store is open from 10:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 9:30 PM on Friday and Saturday.
Is Dairy Queen (Treat) in Troy family-friendly and accessible for all customers?
Yes, the location is family-friendly, welcomes children, has wheelchair accessibility, seating, and restrooms for customer convenience.
Can I place an order online for pickup at Dairy Queen (Treat) in Troy?
Yes, you can place an order online for pickup through their order website.
Are there any mobile apps or deals available for Dairy Queen (Treat) customers?
Customers can download the Dairy Queen app to access exclusive deals and mobile ordering rewards.
Where is Dairy Queen (Treat) located in Troy, Michigan?
It is located at 6017 Rochester Rd, Troy, MI 48085-1303, USA.
What nearby dining options are available around Dairy Queen (Treat) in Troy?
Nearby dining options include Green Lantern Pizza, Hong Kong Express (Chinese restaurant), Knapp's Donut Shop, and another Dairy Queen ice cream shop.
Are there any fitness or recreational places near Dairy Queen (Treat) in Troy?
Yes, 9Round Fitness, a kickboxing club and gym, and Section 1 park with hiking trails are nearby for fitness and outdoor activities.
What nearby services can I access when visiting Dairy Queen (Treat) in Troy?
Nearby services include T-Mobile for mobile needs, Square Lake Family Dentistry, Credit Union ONE, and various beauty salons like J.R.'s for Hair and More and Opus 18.
Can I find shopping options for children's clothing or thrift goods near Dairy Queen (Treat)?
Yes, Once Upon a Child, a children's clothing and thrift store, is located nearby along with other retail options.