Business Details
About
Mexican Restaurant
Chipotle Crooks & I-75 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.0
296 reviews
5 stars
108
4 stars
35
3 stars
18
2 stars
23
1 star
112
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including burnt items, missing ingredients, and small portion sizes.
Service Issues
Many reviews highlighted poor customer service, including incorrect orders, unhelpful staff, and long wait times.
Cleanliness
Multiple customers noted that the restaurant was not clean, with dirty tables and unsanitary conditions.
Inconsistency
There were numerous mentions of inconsistency in food preparation and availability of menu items across visits.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good food experiences at this location.
- ZTZain TNov 1, 20252.0Steak was literally burnt to a crisp. The carne asada is nothing like you see in advertisements. This place is always inconsistent with quality. Just get Qdoba atp
- JJJohnOct 17, 20251.0Ordered online, they charged me 8x… $200 and never had my order ready, said it must be the other location (it’s not) then said was too busy to make it. Disgusting. Now I’ll need to go to the bank to dispute and a new restaurant because this place can’t do business
- LSLaine SchmidOct 12, 20251.0Paid extra for carne asada and it was all fat. Didn’t have fajita veggies. Bowl went right in the trash and good luck getting ahold of anyone for a refund
- AMAmna MahmoodOct 12, 20251.0Location closes at 11pm, but around 10 the stuff starts empty drink dispensers, spraying the tables to clean, blocking the door to enter with chairs, covering up the cooler with drinks at the front while the customers were still in there eating food, around 10:20, I went to the restroom before leaving, they were banging on the doors , it was loud though ????? In 2-3 mins in the bathroom, whoever was it from the staff, banged 2 times, customers to come out from the restroom as there was still 1/2 an hr left to close….JUST SHAME ON YOU…. Very bad experience, which I never experienced before.simply 0 for the extremely poor service
- LMLance MoySep 28, 20254.0Customer service was great. Place was a lot cleaner than the other crooks location. Great value. Update: The benefits change with the shift. Recently I ordered guac on the side and they give it in a small container not like in the pics at the rewards. Also there was avacado skin in it see pic. If you feel that your were skimmed on just ask for more
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill at Crooks & I-75 specialize in?
Chipotle Mexican Grill offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill at 5322 Crooks Rd, Troy, MI?
This Chipotle location is open daily from 10:45 AM to 11:00 PM.
How can I place an order online for Chipotle Mexican Grill at Crooks & I-75?
You can order online via Chipotle's website at https://order.chipotle.com or through their app available in the Apple App Store.
Does Chipotle Mexican Grill at Crooks & I-75 have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and access exclusive offers.
What is Chipotle's commitment regarding food sourcing and ingredient quality?
Chipotle prioritizes serving responsibly sourced, real food made with 53 real ingredients and no artificial colors, flavors, or preservatives, emphasizing humane and sustainable farming practices.
Is Chipotle Mexican Grill at Crooks & I-75 welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers and supports inclusivity.
What is the contact phone number and email for Chipotle Mexican Grill at this location?
You can reach Chipotle at +1 248-686-1747 or email MI.3724.CrooksI75@chipotle.com.
What nearby eateries can I visit alongside Chipotle Mexican Grill at Crooks & I-75?
Nearby you can find Beyond Juicery + Eatery for smoothies and vegetarian options, Shiromaru for sushi and Asian cuisine, Sushi Do for sushi lovers, Cedar Grille for Mediterranean dishes, and Jimmy John's for sandwiches.
Are there health and wellness services near Chipotle Mexican Grill at Crooks & I-75?
Yes, PT Solutions of North Troy offers physical therapy services, and Top Body Med Spa provides medical spa treatments nearby.
What nearby services can assist with real estate or insurance needs near Chipotle?
Expert Realty Solutions and affiliated agents like Christopher Adams and Quay Edwards provide real estate services, while ZHart Group, Tinaj Agency, and Karla Holiday offer insurance assistance nearby.