Numerous customers reported slow, inattentive, or rude service, with many experiences highlighting long wait times and staff neglect.
Food Quality
Several reviews indicated a decline in food quality, with complaints about cold, overcooked, or incorrect orders, particularly regarding wings.
Positive Staff Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and attentiveness.
Atmosphere
The restaurant was noted for its good atmosphere, making it a popular spot for watching games and socializing.
Inconsistent Experiences
Customers expressed mixed feelings, with some enjoying their visits while others had disappointing experiences, suggesting inconsistency in service and food quality.
RY
Ryan Y
1 day ago
5.0
Faster service than in the past, maybe they made some positive changes.
JS
jeff sooner
Dec 24, 2025
1.0
Terrible service from Dan. Rude, no care whatsoever. Placed an order online 1 hour before close, he doesn’t want to honor it.
Disconnects phone lines during business hours so no one calls in, tsk tsk
WE
William Eisenman
Dec 19, 2025
5.0
It's B-Dubs...
This one is busy. Staff is great.
BB
Brittney
Nov 25, 2025
1.0
Placed a to-go order (6 piece/fries ) 30 min before heading to the restaurant. Was ignored by staff could not get help for over 20 min. Went to the bar lady made eye contact and ignored me. Waited up front some more -still ignored. Went back to the bar girl seemed mad I interrupted her flirting with bar top to ask for help. Staff seemed too busy talking in the back to engage with customers I guess
GH
Gayle Hauser
Nov 22, 2025
1.0
This location cannot handle carry out orders on game days. I waited 10 minutes at the carry out counter before anyone showed up to help. My order was finally brought out to me 25 minutes after it was promised. My suggestion is that this location should shut down online carry out orders if they can’t handle it.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Troy, MI serve?
Buffalo Wild Wings serves award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.
Where is Buffalo Wild Wings located in Troy, MI?
It is located at 1873 East Big Beaver Road, Troy, MI 48083, USA.
What are the operating hours for Buffalo Wild Wings in Troy, MI?
Buffalo Wild Wings is open Monday to Wednesday and Sunday from 11:00 AM to 11:00 PM, and Thursday to Saturday from 11:00 AM to 11:59 PM.
Is Buffalo Wild Wings in Troy, MI currently open?
Yes, Buffalo Wild Wings is currently open.
What phone number can I call to contact Buffalo Wild Wings in Troy, MI?
You can call Buffalo Wild Wings at +1 248-743-1299.
Does Buffalo Wild Wings offer takeout services?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant among other types such as sports bar and chicken wings restaurant.
Are there any coffee shops near Buffalo Wild Wings in Troy, MI?
Yes, nearby coffee shops include Starbucks and Einstein Bros. Bagels, convenient for grabbing a coffee before or after your meal at Buffalo Wild Wings.
What other dining options are available near Buffalo Wild Wings?
Nearby dining options include Olga's Kitchen, Sapporo Sushi (Japanese and Korean cuisine), and Which Wich Superior Sandwiches, offering a variety of choices for customers in the area.
Are there any beauty and wellness centers near Buffalo Wild Wings?
Yes, there are several nearby beauty and wellness centers like Bianchi's Salon, Venus Beauty Center, The Garden Esthetics, and FaceLab MI for hair, skin care, and spa services.
How can nearby places like Phyx Performance Troy be useful when visiting Buffalo Wild Wings?
Phyx Performance Troy is a nearby gym and sports venue where customers can work out or attend sports activities before or after enjoying food and drinks at Buffalo Wild Wings.