McDonald's

3.6
908 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3355 West Rd, Trenton, MI
48183, United States

Hours

Reviews

3.6
888 reviews
5 stars
353
4 stars
190
3 stars
140
2 stars
60
1 star
145

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or unhelpful staff, with many experiences highlighting poor customer service and long wait times.

Food Consistency

There were numerous complaints about incorrect orders, cold food, and items missing from orders, indicating a lack of consistency in food preparation.

Cleanliness Issues

Several reviews mentioned dirty dining areas and play areas, with overflowing trash and unsanitary conditions noted.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and efficiency, as well as the freshness of the food at times.

Play Area

The play area was appreciated by families, but concerns were raised about its cleanliness and maintenance.
  • ND
    Nicholas D
    Nov 17, 2025
    1.0
    The McNuggets I ordered were horrendous and the fries tasted like they've been sitting for hours and then microwaved, I had no choice but to toss them out instead of taking the risk of getting sick, these workers must've been wanting to get fired and you know what, that is McDonald's for you cause it's always the downfall and you get what you pay for.
  • CL
    Cyle Lowe
    Nov 10, 2025
    5.0
    Food soda coffee great
  • SL
    Seger Lover1969
    Oct 21, 2025
    5.0
    I ordered a Chocolate shake, it was the chocolateist shake I've ever had. Fast & friendly service!
  • MN
    Mellisa Noel
    Oct 19, 2025
    1.0
    Constantly forgetting things, food orders wrong and the staff is incredibly rude
  • RT
    Riley T
    Oct 17, 2025
    2.0
    Double check you have your monopoly stickers I’ve been shorted about 7 so far on stuff that it was suppose to be on like hash browns, sausage McMuffin, chicken buscuit and sausage Egg McMuffin. One day I’ll get them and it has it then the next it’s missing it. So I know it’s suppose to have them and I only got McDonald’s for the monopoly game so pretty disappointing they arnt doing it fairly.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Trenton, MI?

McDonald's in Trenton, MI is open from 6:00 AM to 11:00 PM daily.

When is the drive-thru service available at this McDonald's?

The drive-thru is open daily from 6:00 AM to 11:00 PM.