Taco Bell

3.3
1392 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 873 US Highway 31 S in Traverse City. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
873 US Highway 31 S, Traverse City, MI
49684, United States

Hours

Reviews

3.3
1,392 reviews
5 stars
464
4 stars
295
3 stars
205
2 stars
97
1 star
331

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with long wait times in the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Staff Attitude

Several customers experienced rude or dismissive behavior from staff, contributing to a negative dining experience.

Food Quality

While some customers enjoyed the food, there were numerous complaints about food being cold, poorly prepared, or not meeting expectations.

Management Issues

Reviews indicated poor management and staffing problems, with suggestions that the location needs better oversight and organization.
  • BB
    Barry Bialik
    5 days ago
    1.0
    I'm convinced the people leaving positive reviews for this place have never been to any other chain in their lives. Went today and was told at the speaker that there was no sour cream, lettuce, Baja blast, or nacho fries. This is not a new thing, have been there many of times before with the same results. Or course by then it's too late thanks to the genius who designed the drive through. Decided to get the DLT without sour cream or lettuce since I'm trapped and might as well get something for my time waiting. 20 minutes later when they finally get to me in the window they hand me my food, shockingly it's the wrong order. Just clean house, and bulldoze that location please.
  • CC
    Clayton Carpenter
    Jan 4, 2026
    1.0
    Worst drive through experience waited 40 min trapped in the drive through with only 5 cars Infront of me when I pulled in. Received food only for the food to be completely cold
  • NG
    Nicholas Gwinn
    Jan 1, 2026
    4.0
    Mr beast came in and gave me 10 thousand dollars but the employees were rude
  • BP
    Bell Pepper
    Dec 28, 2025
    1.0
    I usually visit their other location, but we were closer to this location today and let me just say, we’ll never make that mistake again. They rushed us while we ordered, which is fine. Ignorable. Then as we pulled up they clarified our order, shut the window, and ranted about how they hate vegetarian customers. Honestly, didn’t care too much, but then we got home and realized they forgot part of our order. Really uncool. It’s fine to be annoyed about customers, I get it, but at least do your job right lmfao.
  • NM
    No Matter
    Dec 28, 2025
    1.0
    9:10 a.m. I attempted to go through the drive-thru got the introjactory message and then nobody answered no response sat there for 5 minutes and then I had to get back to work

Frequently Asked Questions About Taco Bell

What are the drive-thru hours at Taco Bell on weekdays?

The drive-thru is open Monday through Wednesday from 9:00 AM to 1:00 AM, Thursday from 9:00 AM to 2:00 AM, and Friday from 9:00 AM to 4:00 AM.

Does this Taco Bell location offer online ordering?

Yes, you can order ahead online or on the mobile app for pickup or delivery.