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Taco Bell

3.3
(1398 reviews)

Business Details

(231) 943-0323

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 873 US Highway 31 S in Traverse City. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
873 US Highway 31 S, Traverse City, MI
49684, United States

Hours

Reviews

3.3
1,398 reviews
5 stars
465
4 stars
293
3 stars
205
2 stars
97
1 star
338

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, with some experiences lasting over an hour.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of special requests.

Staff Behavior

Numerous customers described staff as rude or dismissive, with specific complaints about aggressive behavior from employees.

Cleanliness and Sanitation

Several reviews raised concerns about unsanitary conditions and food safety, with some customers reporting illness after eating.

Management Issues

Frequent mentions of poor management and staffing problems, leading to operational inefficiencies and customer dissatisfaction.
  • SK
    Skyler Kennedy
    2 days ago
    1.0
    Tried to order late at night at 11:30. Asked for a taco meal. Was told “absolutely not”. Then I saw the order on the screen. I put it off as a joke, right? Then I asked for the taco in a soft shell and was told, “Absolutely not, you think this is Burger King and you can have everything your way?”. I ended up leaving. Out from work late, tired, and wanted a quick bite. Apparently this isn’t the place to order food from anymore on this side of town.
  • CH
    Christian H
    2 days ago
    1.0
    It needs zero stars and more people need to be commenting on how this location needs to get shut down because they don’t want to work. Tired of seeing posts all over Facebook because you people can’t do your jobs
  • ZD
    Zach Dwyer
    6 days ago
    1.0
    I'm not kidding - either they're highly unsanitary, or they intentionally screw with the food here. Used to be fine until the current staff started working there. I've been sick both times I visited within the past few months - never again. They need to either fire the staff, or go under. Which is what I think they're trying to do on purpose.
  • MH
    Mark Halladay
    Feb 23, 2026
    1.0
    Slow, employees don't make any effort to do their job. Waited 45 minutes for an order and then the same person who took the order asked me if I had been helped yet. After me asking him directly about why it was taking so long. The place is a joke and whoever owns it should be ashamed of themselves for allowing it to be ran that way.
  • HH
    H4CKY
    Feb 14, 2026
    1.0
    Didn't even give my grilled cheese burrito man I done ordered a luxe box and everything

Frequently Asked Questions About Taco Bell

What are the drive-thru hours at Taco Bell on weekdays?

The drive-thru is open Monday through Wednesday from 9:00 AM to 1:00 AM, Thursday from 9:00 AM to 2:00 AM, and Friday from 9:00 AM to 4:00 AM.

Does this Taco Bell location offer online ordering?

Yes, you can order ahead online or on the mobile app for pickup or delivery.

Brand Certified Facts from Taco Bell

Taco Bell partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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