We make a wide array of products from custom cakes for weddings and all occasions. Over 24 different types of donuts, home-style and European breads, cookies and custom decorated cookies, muffins, pastries, and more. We have welcoming dedicated staff who feel more like family and shelves lined with local products, our history is written into the walls.
Customers praised the donuts and baked goods for their taste and freshness, although some noted inconsistencies in quality and pricing.
Customer Service
The staff received high marks for friendliness and helpfulness, but there were complaints about rude service from the owner.
Pricing Concerns
Many customers expressed dissatisfaction with the high prices of products, feeling they did not match the quality.
Variety and Selection
The bakery offers a wide variety of baked goods, which customers appreciated, but some noted that certain items were often sold out.
MT
Mary Terese
2 days ago
5.0
My husband and I are visiting Traverse City this weekend and I’m so glad we came across this bakery. Everything we tried was so delicious! I was so blown away by the beautiful artistry on the cookies. The employees were so kind and welcoming, we can’t wait to come back and try more goodies!
CH
Carly Hofer
3 days ago
5.0
Every single person who works here is amazing. I visit Potter's every week. I use their treats to build relationships within my profession. They are so beloved within the community, it's always a hit. Thanks guys :) You get a consistent product and the most kind service. The manager, Carlie and all the cashiers are top notch, the absolute best, they feel like friends. Locals know, but if you're visiting- must stop!
JR
Jamerson Ries
Dec 27, 2025
5.0
Fantastic donuts!
JH
Janell Humble
Dec 21, 2025
3.0
So disappointed with the Christmas decorated sugar cookies this year. I have bought cookies from here for many years and they were always wonderful. Hope this was just a fluke and not a continuing decline.
GL
George LaBare
Nov 5, 2025
5.0
Hi there potters, your probably not gonna read this, but I am from Florida, and my dad recently flew up to Traverse city Michigan for a job and got your donuts and flew them back down here, and I just wanna say they were the greatest donuts I’ve ever had in my entire life, I’m not even exaggerating, they genuinely are. So I just wanna say thank you for the greatest donuts ever :)
What types of baked goods does Potter's Bakery offer?
Potter's Bakery offers custom cakes for weddings and all occasions, over 24 types of donuts, home-style and European breads, cookies, custom decorated cookies, muffins, pastries, and more.
What are the opening hours of Potter's Bakery?
Potter's Bakery is open Monday to Friday from 6:00 AM to 4:00 PM, Saturday from 7:00 AM to 2:00 PM, and Sunday from 7:00 AM to 12:00 PM. It is closed on certain holidays like November 27, December 25, and December 26, 2025.
Does Potter's Bakery serve coffee and breakfast?
Yes, Potter's Bakery serves coffee and breakfast items.
Is the bakery wheelchair accessible?
Yes, Potter's Bakery has wheelchair accessible entrances and parking.
Can I order takeout or use curbside pickup at Potter's Bakery?
Yes, takeout and curbside pickup are available at Potter's Bakery, but delivery is not offered.
What payment methods does Potter's Bakery accept?
Potter's Bakery accepts payment by check, debit and credit cards, as well as mobile NFC payments; cash only is not required.
How can I contact Potter's Bakery for wedding cake orders?
You can contact Potter's Bakery for wedding cake orders via their email weddings.pottersbakery@gmail.com or visit their website at https://www.pottersbakery.com.
What nearby places can I visit before or after going to Potter's Bakery?
Nearby you can visit Family Fare Supermarket for groceries, Courtyard Fine Art gallery for arts and entertainment, and Cherry Blossom Massage & Spa for relaxation.
Are there nearby health and medical services close to Potter's Bakery?
Yes, nearby there are Dentistry For Northern Michigan and Beltone Skoric Hearing Aid Center among other health services.
Is there accessible parking near Potter's Bakery and what nearby financial services are available?
Potter's Bakery has free parking lot availability. Nearby financial services include State Farm - Susan Rauser, TBA Credit Union, and various insurance agencies.