Panera Bread

3.8
1033 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Traverse City is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
3675 N US 31 S, Traverse City, MI
49684, United States

Hours

Reviews

3.8
1,033 reviews
5 stars
468
4 stars
237
3 stars
121
2 stars
84
1 star
123

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about poorly prepared items and missing ingredients.

Pricing Concerns

Numerous customers expressed dissatisfaction with high prices relative to the quality and portion sizes of the food.

Cleanliness Issues

Several reviews noted that the dining area and facilities were not well-maintained or clean.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • DP
    Dave Pape
    Nov 1, 2025
    5.0
    Tons to choose from and always good
  • MS
    Marian Schroeder
    Oct 26, 2025
    2.0
    The lack of competence is astounding. In recent years, the quality of service has gotten progressively worse. Today, we ordered two bread bowls and only received one. The drinks (which had those lids intended for straw insertion) did not come with straws. We waited 30 more minutes than what was projected. Just to note, the employees can be heard having endless conversations in the back... which probably factors in with the lackadaisical performance.
  • AT
    Ariel Thompson
    Oct 24, 2025
    1.0
    Had to dispute a charge with my bank because I had to call and cancel an order that I was no longer able to pick up and requested a refund. I was told they would do that for me but I never got my refund even though I never picked up my food and they told me that they would issue a refund for me. Not happy they stole my money
  • MJ
    Marilyn Johnson
    Oct 17, 2025
    3.0
    My husband and I always enjoy French Onion soup..we each ordered a bowl today for $8.99 each..we have never had F.O. soup like it was!!! There was no cheese or croutons on it. I had to ask if it WAS F.O. soup answer was yes..so I asked where are the toppings that make it F.O. soup..they gave us a sprinkle of cheese and a few croutons..not heated to melt the cheese and croutons together..it was 100% disappointing..also our 'ROASTED TURKEY' sandwiches looked like deli meat..our bill was $50.62 and far from worth it..it will be some time before we think about stopping here for lunch..very sad!!!!
  • KI
    Karen Irwin
    Oct 7, 2025
    3.0
    This was drive thru so atmosphere was not really rated. The food was ok but just, greasy and not memorable. What was memorable was the wait, about 20 plus minutes at a drive thru window until someone came, no acknowledgement before that, nothing. We were wondering if we were at the right window but there wasn’t any other place to go. Not the first time experience you want to have.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Traverse City accept reservations?

No, Panera Bread in Traverse City does not accept reservations.

What are the delivery hours for Panera Bread Traverse City?

Delivery is available Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM.