Panera Bread

3.8
1035 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

3675 N US 31 S, Traverse City, MI
49684, United States
(231) 932-0442
https://www.panerabread.com/en-us/cafe/locations/mi/traverse-city/3675-n-us-31-s
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Traverse City is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
3675 N US 31 S, Traverse City, MI
49684, United States

Hours

Reviews

3.8
1,035 reviews
5 stars
470
4 stars
237
3 stars
121
2 stars
84
1 star
123

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy.

Food Quality

Mixed reviews on food quality; some enjoyed the soups and sandwiches, while others found items poorly prepared or lacking in ingredients.

Pricing Concerns

Many customers expressed dissatisfaction with high prices relative to portion sizes and food quality.

Cleanliness and Atmosphere

Several reviews noted that the dining area was dirty and disorganized, contributing to a negative experience.

Staff Attitude

While some staff were praised for their friendliness, others were criticized for poor customer service and lack of urgency.
  • TH
    Tim Hopper
    Dec 1, 2025
    5.0
    Fresh and friendly.
  • TW
    Terri Woodhams
    Nov 28, 2025
    5.0
    The service was great. The food was excellent. The manager even came over to see how we were doing and chatted with us. We wish there was a Panera closer to where we live because it's always so cozy to get a bite to eat and some pastries to take home.
  • DP
    Dave Pape
    Nov 1, 2025
    5.0
    Tons to choose from and always good
  • MS
    Marian Schroeder
    Oct 26, 2025
    2.0
    The lack of competence is astounding. In recent years, the quality of service has gotten progressively worse. Today, we ordered two bread bowls and only received one. The drinks (which had those lids intended for straw insertion) did not come with straws. We waited 30 more minutes than what was projected. Just to note, the employees can be heard having endless conversations in the back... which probably factors in with the lackadaisical performance.
  • AT
    Ariel Thompson
    Oct 24, 2025
    1.0
    Had to dispute a charge with my bank because I had to call and cancel an order that I was no longer able to pick up and requested a refund. I was told they would do that for me but I never got my refund even though I never picked up my food and they told me that they would issue a refund for me. Not happy they stole my money
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Frequently Asked Questions About Panera Bread

Does Panera Bread in Traverse City accept reservations?

No, Panera Bread in Traverse City does not accept reservations.

What are the delivery hours for Panera Bread Traverse City?

Delivery is available Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM.