McDonald's

3.5
1337 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
710 E Front St, Traverse City, MI
49686, United States

Hours

Reviews

3.5
1,337 reviews
5 stars
459
4 stars
312
3 stars
261
2 stars
87
1 star
218

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of rude and unprofessional staff interactions, with multiple reports of employees being dismissive or disrespectful to customers.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and food allergies not being properly addressed.

Wait Times

Numerous reviews mention excessively long wait times for food, both in the drive-thru and inside the restaurant.

Food Quality

Several customers reported receiving cold or poorly prepared food, with some expressing dissatisfaction with the overall quality.

Positive Experiences

Despite the negative feedback, there are instances of positive interactions with staff and satisfactory service, particularly from certain managers.
  • CC
    Chelle
    4 days ago
    1.0
    The customer service at McDonald’s has really gone downhill. I know working there can be stressful, but it’s not a hard job—and being kind shouldn’t be either. The morning crew has been extremely rude lately, and my orders have been messed up more than once. Very disappointing
  • FS
    Ford Sheldon
    Nov 12, 2025
    1.0
    Not usually one to post reviews, but I get the same thing every time I go here and it is wrong at least 50% of the time. Picture of the tag showing ONLY pickle, ONLY ketchup, and ONLY cheese; yet again the burger has mustard on it, and does not have cheese.
  • CG
    Cheerios Gaming
    Nov 7, 2025
    1.0
    Worst McDonald’s we’ve ever been to. Took 10 minutes to take out order. Then, I repeatedly told the driver thru worker that we wanted medium size. They rang me up for a large, forgot our sauce at the window, and the fries had no salt on them. 0/10 would not recommend even if you are starving
  • AD
    alexandria diller
    Oct 29, 2025
    5.0
    The manager was amazing. I had an issue usthe kicks it didn't print my receipt and we couldn't find the order in the system but I couldn't reuse my coupon from the app. Without the coupon I wouldn't have had enough money to pay for my order. That was no problem for this manager he was an absolute gentleman and so kind. He helped me out and we got my food ordered and purchased. I could not have been more grateful and appreciative of his kindness. He made this mom of threes day in a way I don't think he even understood or knew he was. Just that 1 simple act of kindness made sure my little all could eat lunch on the way gone from our doctors appointment.
  • MV
    Micah Vanbeck
    Oct 26, 2025
    1.0
    Stopped in for breakfast at 10:45am. Waited for 25 minutes for the food. I ordered a bacon egg and cheese biscuit but received an egg biscuit. We were told we screwed up the order when the receipt clearly stated that my order was correct. The staff were rude and would not fix the order. Evan got loud and told me I needed to lose weight. No manager did a thing. I was told the gm was on vacation and they could do nothing. Worst service in 53 years of coming here. Stay away!

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 710 E Front St, Traverse City?

McDonald's at 710 E Front St, Traverse City is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

What are the drive-through hours at this McDonald's location?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.