McDonald's

3.5
1344 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
710 E Front St, Traverse City, MI
49686, United States

Hours

Reviews

3.5
1,344 reviews
5 stars
462
4 stars
311
3 stars
261
2 stars
89
1 star
221

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently mentioned issues with food quality, including cold or incorrect items, and complaints about the freshness of the food.

Management Issues

Several reviews pointed to ineffective management, with complaints about staff behavior and lack of proper training.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their exceptional service and noted positive experiences.
  • SW
    Sara Williamson
    2 days ago
    4.0
    Food is always so so...its McDonald's
  • MN
    Mr. Negative
    Jan 1, 2026
    1.0
    My default rating for fast food chains usually consist of 2 stars for the lack of healthy options, unless an employee goes above and beyond with their customer service.
  • AK
    Alex King
    Dec 5, 2025
    1.0
    Very disappointed in the service and food when I went in this evening. We ordered normal then when we went to pay the guy didn't say a single word when trying to interact with him and say thank you. One we were at the window for food we waited 15 minutes for our food. Once we received our food we noticed they forgot an item and so I sent in my partner. They then took an additional 15 minutes literally to just make the fry they forgot. I understand food services can be difficult and busy but given the circumstances this was not a great look as they told him they would have to wait. While waiting 7 Drive through orders were done and numerous in house and doordash orders were complete.
  • PK
    Phil King
    Dec 3, 2025
    1.0
    Two managers in there for lunch and they can't even handle orders go elsewhere
  • MM
    Machelle
    Nov 20, 2025
    1.0
    The customer service at McDonald’s has really gone downhill. I know working there can be stressful, but it’s not a hard job—and being kind shouldn’t be either. The morning crew has been extremely rude lately, and my orders have been messed up more than once. Very disappointing

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 710 E Front St, Traverse City?

McDonald's at 710 E Front St, Traverse City is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

What are the drive-through hours at this McDonald's location?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.