Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,139 reviews
5 stars
367
4 stars
267
3 stars
228
2 stars
101
1 star
176
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold, stale, or poorly prepared food, including cold fries and incorrect orders.
Service Issues
Numerous reviews highlighted long wait times, incorrect orders, and unprofessional staff behavior.
Cleanliness
Customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Customer Experience
Mixed feedback on customer service, with some praising friendly staff while others reported rudeness and lack of attention.
- MRMarkee Rousse6 days ago1.0Unfortunately you can't leave zero stars, because that's what I would have done. You don't even deserve one star. The girl is the pick up window, started to hand me my drinks and told me here's my diet, and I stopped her right there. I didn't order a diet. She asked what drinks do I order. I said a large Dr Pepper, a large coke and a med coke. She says oh those are y9ye drinks I just don't know what one is which. Then she was in fact I'm correct and mixed mine and my passengers drinks up Then......we wait 14 more minutes for our food. Which NOTHING was even hot. The fries didn't even get eaten, they were absolutely disgusting 😠 By far THE ABSOLUTE WORST MCDONALD'S I HAVE EVER BEEN TOO
- SLSadalia Lynn6 days ago1.0Very rude, get orders wrong every time I've been there. Not sanitary , the guy that made burgers wasn't wearing gloves and rubbed his nose.
- KWKiley WeberDec 27, 20252.0Their fries are always stale, by the time you get home (0.2 miles) they are cold. They must sit under the heater for a long time. I really dislike that you can’t get any refills at this location because they removed their pop machine. I’ve tried this location several times and I just can’t get over the bad fries. I’ve also never waited so long for food or for someone to take your order. I’ll skip McDonald’s next time.
- JHJ H.Dec 10, 20251.0You can put in an order THROUGH THE MCDONALDS APP ITSELF FOR DELIVERY and have a doordash driver on the way over there to get it and they will just cancel it on you, but nobody knows why but apparently someone did it. But now I get to wait 5 business days for a refund. The last time they shorted me food. Will not go here again. The caps is for an edit to respond to the owner trying to blame doordash in their response and make them look good.
- TDTom DollarNov 27, 20251.0We waited 30 minutes for a big Mac but it never came. We were the only people in the restaurant. We got a refund and that took forever too. Avoid this restaurant.
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's in Traverse City?
McDonald's in Traverse City is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
When is the drive-thru open at this McDonald's location?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What are the delivery service hours for McDonald's in Traverse City?
Delivery is available daily from 5:00 AM to 10:30 PM, except on Friday and Saturday when it is available until 11:30 PM.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available at this McDonald's location.
How can I place an order for McDonald's in Traverse City?
You can place your order online at https://mcdonalds.order.online/business/-5579 or via the McDonald's mobile app available on iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, it offers a drive-thru service for customer convenience.
Which fast food restaurants are located near this McDonald's?
Nearby fast food restaurants include Bergstrom's Burgers and Burger King, both great alternatives or additional dining options.
Are there any coffee shops close by where I can grab a drink before or after visiting McDonald's?
Yes, Biggby Coffee is a nearby coffee shop you can visit for a coffee or snack before or after your meal at McDonald's.
What other services or shops are nearby that customers might visit after McDonald's?
Nearby you will find places like Walgreens pharmacy, Ace Hardware store, and several beauty salons such as Melissa's Hair Design and Studio 31 Salon, offering a range of shopping and service options.