Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,131 reviews
5 stars
366
4 stars
264
3 stars
227
2 stars
100
1 star
174
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unhelpful staff, with several instances of poor communication and attitude noted.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Customers frequently complained about cold, stale, or poorly prepared food, with several mentioning food safety concerns.
Cleanliness
The restaurant's cleanliness was criticized, with reports of dirty tables and unsanitary conditions in the bathrooms.
Service Speed
While some customers experienced quick service, many others reported long wait times and disorganization during busy periods.
- ADAmy D.3 days ago3.0Don't like the computer order system. Short handed. Used drive thru due to paying with cash.
- NHNiki HessNov 4, 20251.0Lady working the drive through on November 4th 2025 was rudest employee I’ve ever seen. Attitude for days. You don’t have to love your job to be a decent person
- TDTina DayNov 1, 20251.0The first time I came here I ordered online to bring it to a table. The girl who brought it over had spilled the sodas all over my tray and food and napkins and didn’t even bother to say “hey you know what? I’m sorry that was my bad, let me get you a new one.” I had to go up to the counter and switch my fries out because they had pop all over them. Then when I handed them over the guy just took them and wandered off for 20 minutes and came back and said “what do you need?” Uhhh my fries you dip. Then I got back to my table and my bun was rock hard. I don’t expect a 5 star experience but I do expect my food to not be stale. One of the employees was eating there and chose to sit by my table and continued to annoy me with “I’m so sorry about that.” Every 3 minutes. As if that was helping at all. After we ate my daughter and I ordered a flurry and a cope pumpkin pies. Ohhhh but someone didn’t do their job so they gas only one pumpkin pie, did we want apple inststead? Did I order an apple pie?? I ordered what I wanted. Not according to your ability to toss some pies on a cookie sheet and put them in an oven and start a timer. But, figuring maybe it was a fluke. Rubbed it off and gave it another try for breakfast this morning. Just go to say, it wasn’t a fluke. They’re just rude, inconsiderate, and don’t deserve another chance. If you want fresh food, don’t go here.
- HMHannah MacIverOct 20, 20251.0If you like smaller portions and increased prices this place is for you! I could go eat at bigboy and spend $35 on two people and get more than I could get here. This place is garbage
- BGBarry GillilandOct 4, 20251.0Wow!!! Two 20 minute drive thru waits and that's using the app. Ownership must Suck here because the mgrs I talked to about my issues are clearly understaffed! Culvers down the road fully staffed and clean. McDonald's at this location filthy. Don't take it out on the staff. The owners of this franchise are NOT even close to McD standards In response to my review I got a twenty question response from a faceless nameless McD bot. Typical of my complaint I'd say.
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's in Traverse City?
McDonald's in Traverse City is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
When is the drive-thru open at this McDonald's location?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What are the delivery service hours for McDonald's in Traverse City?
Delivery is available daily from 5:00 AM to 10:30 PM, except on Friday and Saturday when it is available until 11:30 PM.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available at this McDonald's location.
How can I place an order for McDonald's in Traverse City?
You can place your order online at https://mcdonalds.order.online/business/-5579 or via the McDonald's mobile app available on iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, it offers a drive-thru service for customer convenience.
Which fast food restaurants are located near this McDonald's?
Nearby fast food restaurants include Bergstrom's Burgers and Burger King, both great alternatives or additional dining options.
Are there any coffee shops close by where I can grab a drink before or after visiting McDonald's?
Yes, Biggby Coffee is a nearby coffee shop you can visit for a coffee or snack before or after your meal at McDonald's.
What other services or shops are nearby that customers might visit after McDonald's?
Nearby you will find places like Walgreens pharmacy, Ace Hardware store, and several beauty salons such as Melissa's Hair Design and Studio 31 Salon, offering a range of shopping and service options.