McDonald's

3.6
934 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3606 N US 31 S, Traverse City, MI
49684, United States

Hours

Reviews

3.6
934 reviews
5 stars
328
4 stars
213
3 stars
174
2 stars
92
1 star
127

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted issues with cleanliness, particularly in the play area and dining space, with reports of dirty tables and floors.

Service Quality

Customer experiences varied significantly, with some praising friendly staff while others reported rude service and long wait times.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold, stale, or improperly cooked food.

Play Area

The play area received both positive and negative feedback; some enjoyed it while others found it filthy and poorly maintained.

Order Accuracy

Several customers noted issues with order accuracy, including missing items and incorrect orders.
  • AS
    Andy Stejskal
    3 days ago
    5.0
    The team, the team, the team!
  • CM
    Carla Mcintyre
    Oct 25, 2025
    1.0
    Stopped in to get my grandson boo basket and play for a bit. There were older boys in the top of the play area that were yelling and screaming the whole time. My 3 year old grandson came down asking for my help because the boys who still had their shoes on and carrying around drinks in the top of the play area, were being mean. It was filthy and there was no supervision. Horrible place!!
  • WB
    Woodbridge Bullock
    Oct 22, 2025
    4.0
    It's McD's. You know what you like. And they deliver on it just about every time. Sometimes there's a discrepancy or you have to wait longer. Oh well. Fair price to pay for dependability. However, there is a sunny side: the limited edition collector stuff and new menu items they throw at you from time to time. So it's never stale.
  • TT
    Topcatjack
    Oct 12, 2025
    5.0
    Made fresh Decaffeinated coffee for us. Took a couple extra minutes of waiting but, I greatly appreciate the action.
  • BB
    Benji
    Oct 7, 2025
    1.0
    Took over 15 minutes to bring the food out to my car and it tasted like it had been sitting that entire time. Fries were cold, burger buns were stale.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Traverse City, MI?

McDonald's in Traverse City is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

When is the drive-through service available at McDonald's?

The drive-through is open daily from 5:00 AM to 11:00 PM, and until midnight on Fridays and Saturdays.