Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
979 reviews
5 stars
300
4 stars
209
3 stars
190
2 stars
102
1 star
178
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, with many experiencing long wait times for their orders.
Food Quality
There were numerous complaints about cold, old, or improperly prepared food, particularly fries and sandwiches.
Staff Behavior
Feedback indicated inconsistent staff behavior, with some customers noting friendly service while others reported rudeness and unprofessionalism.
Order Accuracy
Many customers expressed frustration over incorrect orders, including missing items and wrong modifications.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms.
- LHLakota Heavenley5 days ago1.0Absolutely the worst. Rushed me out of the drivethrough without my food then proceeded to not talk to me whatsoever when I went inside to get my food. I was in there for 15-20 minutes with no worker to say anything to me. The guy ahead of me warned me they were taking their time. Ended up leaving without the food cause I had to go elsewhere to get my child’s food even though this McDonald’s took my money and gave me no food.
- AKAlex KingNov 14, 20255.0I had an outstanding experience at this McDonald’s. The food was excellent, and the employees were truly exceptional—some of the best customer service I’ve ever received. I really appreciate how kind, attentive, and welcoming the entire team was!
- JSJosh SmithNov 12, 20253.0Food was so so, not quite hot but not quite cold. Burgers looked as if they were smashed together and had an excessive amount of ketchup all over. Had a rather long wait for 2 double cheeseburgers when they weren't all that busy. Better locations elsewhere.
- PCPaige CsizmadiaOct 30, 20251.0Worst fries I’ve ever had from Mcdonalds. Tasted DAYS old. How can you even get fries that cold and stale? Very disappointing when I wanted a quick treat after work.
- PEPaul EllisonOct 18, 20251.0Places an online order to pick up at the counter. Walked in, then had to wait 8 minutes while the staff took and filled orders from the drive through. Had to flag down a staff member about my order, at which point they were like...Oh yeah we haven't checked...Will never order from here again.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 2468 S Airport Rd W, Traverse City?
McDonald's at this location is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday and Saturday from 5:00 AM to midnight.
During which hours is the drive-thru service available?
The drive-thru is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight.
What delivery services does this McDonald's location offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an online order for delivery from this McDonald's?
You can place an online order for delivery by visiting https://mcdonalds.order.online/business/-5579 or using the McDonald's App available on iOS and Android devices.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this McDonald's location features a drive-thru for convenient ordering.
What menu options are available and where can I find them online?
McDonald's offers a variety of menu options made with quality ingredients. You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there any places nearby where I can get automotive parts and services?
Yes, nearby options include Advance Auto Parts, NAPA Auto Parts - Bramer Auto Supply, Traverse City Fleet Repair, Hamlet's Auto Repair, Lentz Automotive, Kathy's Auto Repair & Service (KARS), and Midas Traverse City for tires and automotive repair.
What nearby coffee shops can I visit before or after dining at McDonald's?
Seismoto Coffee Bar is a nearby coffee shop where you can enjoy coffee, smoothies, and juice before or after your visit to McDonald's.
Are there convenience stores or gas stations close to McDonald's for additional needs?
Yes, Holiday Gas Station, Holiday Stationstores, and Circle K are nearby convenience stores and gas stations you can visit around your McDonald's trip.