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McDonald's

3.3
(961 reviews)

Business Details

2468 S Airport Rd W, Traverse City, MI
49684, United States
(231) 933-9248
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2468 S Airport Rd W, Traverse City, MI
49684, United States

Hours

Reviews

3.3
961 reviews
5 stars
287
4 stars
206
3 stars
187
2 stars
102
1 star
179

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rude or inattentive behavior.

Order Accuracy

Multiple reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

Several customers noted unsanitary conditions in the dining area and bathrooms, impacting their overall experience.

Food Quality

Feedback on food quality was mixed, with some enjoying hot meals while others received cold or poorly prepared items.
  • JJ
    J
    Feb 1, 2026
    1.0
    Worst of the 3 McDonald’s in traverse city. The other two are fast & friendly, this one’s always 3x or 4x wait and the staff is far less attentive than the 31 location or the front st location. I’m not sure how there’s such a consistent difference between this location and the others. Their operation should be reviewed by the regional manager and/or franchise operator
  • MS
    Madison Stephens
    Jan 30, 2026
    5.0
    This McDonald’s is THE best one I’ve ever been to and it’s all thanks to the workers there! Every single one of them is always polite, timely, and friendly! I hope they know their hard work in such a fast paced environment doesn’t go unnoticed!
  • DP
    Dustin Morrison (The preacher)
    Jan 11, 2026
    5.0
    Frank was extremely helpful, I didn’t know what I wanted I was just hungry I ended up with a daily double meal… double cheese burger. Four piece nugget. Hot small fry and strawberry shake for 11 $.
  • BS
    Bob S
    Dec 4, 2025
    1.0
    Ordered 4 meals for a total of $54.... got home and found we didn't have our fries or the sauce we paid for. So im missing half of my order. Called them immediately to get a refund, you could tell they deal with this problem quite often. This is not the first time this has happened to us at this location. I wonder how many people just say no biggy and this location is just raking in the money from food they do not give to the people who ordered. Beyond disappointed and would like to chat with corporate about the management of this location. I'm all done ordering food from here.
  • NL
    Nick Lepsy
    Dec 2, 2025
    1.0
    Go to a different store. Skip this one at all costs. I told myself 6 months ago I would stop going to this store after so many failed orders and the managers husband (she said so) ripping joints in the parking lot. Today, I tried again against my better judgment.. lo and behold I was wrong. No weed smoke but a wrong sandwich yet again. Between the still high prices and clear lack of care, this is the last McDonald’s I’ll ever go to, period. Thanks for all the disappointment the last couple years. -Former McDonalds employee

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 2468 S Airport Rd W, Traverse City?

McDonald's at this location is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday and Saturday from 5:00 AM to midnight.

During which hours is the drive-thru service available?

The drive-thru is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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