Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent service, with some praising friendly staff while others experienced rude or inattentive behavior.
Order Accuracy
Multiple reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
Several customers noted unsanitary conditions in the dining area and bathrooms, impacting their overall experience.
Food Quality
Feedback on food quality was mixed, with some enjoying hot meals while others received cold or poorly prepared items.
JJ
J
Feb 1, 2026
1.0
Worst of the 3 McDonald’s in traverse city. The other two are fast & friendly, this one’s always 3x or 4x wait and the staff is far less attentive than the 31 location or the front st location. I’m not sure how there’s such a consistent difference between this location and the others. Their operation should be reviewed by the regional manager and/or franchise operator
MS
Madison Stephens
Jan 30, 2026
5.0
This McDonald’s is THE best one I’ve ever been to and it’s all thanks to the workers there! Every single one of them is always polite, timely, and friendly! I hope they know their hard work in such a fast paced environment doesn’t go unnoticed!
DP
Dustin Morrison (The preacher)
Jan 11, 2026
5.0
Frank was extremely helpful, I didn’t know what I wanted I was just hungry I ended up with a daily double meal… double cheese burger. Four piece nugget. Hot small fry and strawberry shake for 11 $.
BS
Bob S
Dec 4, 2025
1.0
Ordered 4 meals for a total of $54.... got home and found we didn't have our fries or the sauce we paid for. So im missing half of my order. Called them immediately to get a refund, you could tell they deal with this problem quite often. This is not the first time this has happened to us at this location. I wonder how many people just say no biggy and this location is just raking in the money from food they do not give to the people who ordered. Beyond disappointed and would like to chat with corporate about the management of this location. I'm all done ordering food from here.
NL
Nick Lepsy
Dec 2, 2025
1.0
Go to a different store. Skip this one at all costs. I told myself 6 months ago I would stop going to this store after so many failed orders and the managers husband (she said so) ripping joints in the parking lot. Today, I tried again against my better judgment.. lo and behold I was wrong. No weed smoke but a wrong sandwich yet again. Between the still high prices and clear lack of care, this is the last McDonald’s I’ll ever go to, period. Thanks for all the disappointment the last couple years.
-Former McDonalds employee
What are the regular operating hours of McDonald's at 2468 S Airport Rd W, Traverse City?
McDonald's at this location is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday and Saturday from 5:00 AM to midnight.
During which hours is the drive-thru service available?
The drive-thru is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight.
What delivery services does this McDonald's location offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an online order for delivery from this McDonald's?
You can place an online order for delivery by visiting https://mcdonalds.order.online/business/-5579 or using the McDonald's App available on iOS and Android devices.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this McDonald's location features a drive-thru for convenient ordering.
What menu options are available and where can I find them online?
McDonald's offers a variety of menu options made with quality ingredients. You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there any places nearby where I can get automotive parts and services?
Yes, nearby options include Advance Auto Parts, NAPA Auto Parts - Bramer Auto Supply, Traverse City Fleet Repair, Hamlet's Auto Repair, Lentz Automotive, Kathy's Auto Repair & Service (KARS), and Midas Traverse City for tires and automotive repair.
What nearby coffee shops can I visit before or after dining at McDonald's?
Seismoto Coffee Bar is a nearby coffee shop where you can enjoy coffee, smoothies, and juice before or after your visit to McDonald's.
Are there convenience stores or gas stations close to McDonald's for additional needs?
Yes, Holiday Gas Station, Holiday Stationstores, and Circle K are nearby convenience stores and gas stations you can visit around your McDonald's trip.
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