Dairy Queen (Treat)

4.0
81 reviews

About

Ice Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen (Treat)
Grand Traverse Mall, Traverse City, MI
49684-8054, United States

Hours

Reviews

4.0
81 reviews
5 stars
40
4 stars
20
3 stars
9
2 stars
1
1 star
11
  • BM
    Bradley Mallory
    Dec 18, 2025
    1.0
    Order a birthday ice cream cake online told them what I wanted. When and picked it up. After the guy behind the counter looked at me and kept doing what he was doing I had to tell him I was there to pick up a order. He was rude. And what they gave me wasn't even close to what I ordered and pretty much told me oh well. And wouldn't even give me what I ordered. Called dairy queen costumer service. And they told me pretty much the same thing oh well. Dairy queen has the worst costumer service I am not going back and nobody should ever go there. Plus I order a blizzard when I was there and it was runner than a milkshake definitely don't wanna turn this upside down.
  • ON
    Olivia Nguyen
    Nov 10, 2025
    5.0
    Fantastic, I'm a DQ Fan, this is the best of Grand Traverse Mall We definitely will come back just for ice cream & some strawberry banana Julius
  • MJ
    Miranda Johnson
    Nov 6, 2025
    5.0
    Good customer service, and my favorite thing here is the strawberry watermelon smoothie
  • WJ
    William Jacobs
    Oct 26, 2025
    1.0
    I'm 99% certain the kids working there aren't even of legal working age, they don't look a day over 14. Which I guess would make it a bit better that they're incredibly lazy. Dude was sitting there eating a blizzard and listening to an airpod while taking my order, as if he was merely doing me a favor by putting an order. What a joke
  • AA
    AliciaYPhoenix
    Aug 16, 2025
    1.0
    Rude. On multiple occasions, I have gone to this location to get French Silk Pie blizzards. While I understand it is not on the menu at all times, I usually use a work around and get a brownie extreme replacing brownie pieces with either graham pieces or pie pieces when available. I had one employee swear I was ordering it wrong and get sparky with me. Another time off the top of my head they rolled their eyes at me and gave me attitude as if my presence their day. Then two days ago, the two girls told me they had no graham or pie pieces. That was a complete lie as right behind them was a visibly full tub of pie pieces. If they weren't allowed to use them, they could have said so, I could understand if they had to hold off for pumpkin pie blizzard season. But to flat out lie after my multiple rude encounters in the past, I'm thinking I don't want to visit this location any more.

Frequently Asked Questions About Dairy Queen (Treat)

What is Dairy Queen (Treat) known for?

Dairy Queen (Treat) is known for its soft-serve ice cream and signature shakes, offering classic frozen treats.

Where is Dairy Queen (Treat) located?

It is located at Grand Traverse Mall, 3200 S Airport Rd W Ste 612, Traverse City, MI 49684-8054, USA.