Customer experiences with service were mixed, with some praising friendly staff while others reported inattentiveness and poor handling of orders.
Product Consistency
Many customers expressed dissatisfaction with the quality and consistency of food items, particularly the ice cream and food offerings.
Cleanliness
Several reviews noted cleanliness issues, including dirty tables and a lack of proper sanitation practices.
Limited Menu
Customers frequently mentioned the limited food options available at this location, which primarily focuses on ice cream.
Customer Experience
There were numerous complaints about customer service, including issues with order accuracy and responsiveness from management.
ON
Olivia Nguyen
Nov 10, 2025
5.0
I'm fascinated with this location, it is so convenient, usually I do exercises thru the trail road with my bike, and this location have an outdoor bicycle stand, so after I can get my sweet treat and some pretzel sticks, they are awesome, they have the best milkshakes and Blizzards, I'm always excited about new flavors
Good job to the manager!
The community appreciates it
MJ
Miranda Johnson
Nov 6, 2025
5.0
Helpful staff, nice and convenient location at East Bay Township, very clean, I go there many times during the week after work, my children's love this place, we always get the cute ice cream cakes for all the family celebrations
RB
Ryan Barhitte
Nov 5, 2025
1.0
Well I made a mistake by going to DQ for lunch. Two chill dogs, a pop with more ice than soda and soft pretzels with queso dip and a small bag of chips. Cost me almost $16. I would've been better off eating at a gas station. I will not go back and definitely wouldn't recommend anyone to this place.
JA
James Armstrong
Oct 27, 2025
5.0
Was fast in and out great workers
BP
Bob Price
Sep 26, 2025
3.0
Service and staff are friendly and customer oriented. Don't get a medium or large cone if you can't finish it on 5-10 minutes. Cone is so thin it literally collapses and ice cream will drop all over you.
Where is Dairy Queen (Treat) located in Traverse City?
It is located at 1764 US Hwy 31 N, Traverse City, MI 49686, USA.
What are the operating hours of Dairy Queen (Treat) in Traverse City?
Open Monday to Friday from 12:00 PM to 10:00 PM, and Saturday and Sunday from 11:00 AM to 10:00 PM.
Does Dairy Queen (Treat) have a drive-thru service?
Yes, this location offers a drive-thru service for convenient ordering.
Is Dairy Queen (Treat) family-friendly and accessible for children?
Yes, it is family-friendly, welcomes children, and provides booster seats and high chairs.
What amenities are available at Dairy Queen (Treat) for customers?
The location has outdoor seating, free WiFi, restrooms, seating indoors, and is wheelchair accessible.
Can I place an order online or use mobile deals at Dairy Queen (Treat)?
Yes, you can order online and enjoy mobile deals through their app. Download the app for exclusive offers.
What nearby hotels could I stay at when visiting Dairy Queen (Treat) in Traverse City?
Nearby hotels include Blossom Hotel and Suites, Seasons Inn Traverse City, Restwood Motel, Baywatch Resort, Quality Inn, Sugar Beach Resort Hotel, and Grand Beach Resort Hotel.
Are there any nearby attractions or parks to visit before or after enjoying a treat at Dairy Queen (Treat)?
Yes, you can visit Pirate's Cove Adventure Park, Traverse City Beach, Grand Traverse Bay Beach, and Sleeping Bear Dunes National Park nearby.
What other dining options are near Dairy Queen (Treat) in Traverse City?
Nearby dining options include Whitefish Wayne's - Great Lakes Food Truck, Pizza Hut, Smoke and Porter Public House, Red Mesa Grill, Ruby Tuesday, Calypso Mediterranean Grill, and G's Pizzeria & Deli.