Buffalo Wild Wings

4.0
1799 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
3480 South Airport Road West, Traverse City, MI
49684, United States

Hours

Reviews

4.0
1,799 reviews
5 stars
988
4 stars
345
3 stars
190
2 stars
97
1 star
179

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted poor service, including long wait times, incorrect orders, and rude staff interactions.

Food Quality

While many customers praised the food, there were complaints about cold dishes, incorrect orders, and inconsistent quality.

Positive Staff Experiences

Several reviews mentioned exceptional service from specific staff members, indicating that some employees excel in customer service.

Atmosphere

The restaurant is generally viewed as a good place to watch sports, with a vibrant atmosphere, although some noted cleanliness issues.

Management Concerns

Feedback pointed to ineffective management, with reports of staff being overwhelmed and a lack of support during busy times.
  • CD
    Chad DePetro
    Oct 30, 2025
    2.0
    They done sized their wings. Game over man. No, I don't want pretend wings, thanks.
  • SB
    Stacie Buszka
    Oct 25, 2025
    1.0
    We had a party of approx 20 to celebrate a kids soccer game. The delay and amount of incorrect orders became concerning so a parent alerted management to get some assistance. One childs burger was incorrect twice despite the parent ordering it. The manager Danielle came to our table, not letting us fully explain, immediately passive aggressive with us and condensending as we tried to explain all the concerns. She was rude telling the parent with the twice incorrect burger that the parent is wrong because she (manager) cooked the burger herself. We have had several team meals, understand longer waits, and occasional mishaps but this was absolutely chaos. We were there mid-afternoon, a non busy time. Only the bar area filling up so the dining area only had two other tables with customers. Darnell the server started out strong taking orders in an organized manner, but things began going poorly when he started bringing out the sodas 45 minutes later. Our team manager was even helping serve the drinks to ensure all the kids got what their parents ordered. Nearly, Two hours went by before I even got my food which I took to go because everyone was ready to leave. This was a terrible experience and do not recommend anyone go to the South Airport Rd Traverse City location.
  • DW
    Danielle Woodard
    Oct 25, 2025
    1.0
    We just had the worst experience here. We came trying to celebrate with a group of 20. We were met with incorrect drinks, food, and a bad attitude from staff when we were frustrated. We waited over 1.5 hours to receive wrong food and drink orders. I typically do not feel obliged to write about bad experiences but after the staff said "We can't give you the world." I felt this review should be posted. I didn't ask for the world, I just asked for a meal and to receive the one ordered. I would never recommend this place to anyone if you have more than four people in your party. This place can't handle it and they will make you feel bad for their shortcomings and inaccuracies.
  • NO
    Nathaniel Overmyer
    Oct 23, 2025
    5.0
    Great food great service good pricing and you can watch the game on a massive flat-screen it doesnt get better than that
  • KK
    Kevin Kuzimski
    Oct 18, 2025
    5.0
    Good food. Pretty standard b-dubz experience.

Frequently Asked Questions About Buffalo Wild Wings

What is the specialty cuisine at Buffalo Wild Wings in Traverse City?

Buffalo Wild Wings in Traverse City specializes in award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.

Where is Buffalo Wild Wings located in Traverse City?

It is located at 3480 South Airport Road West, Suite A, Traverse City, MI 49684, USA.