Multiple reviews highlighted poor service, including long wait times, incorrect orders, and rude staff interactions.
Food Quality
While many customers praised the food, there were complaints about cold dishes, incorrect orders, and inconsistent quality.
Positive Staff Experiences
Several reviews mentioned exceptional service from specific staff members, indicating that some employees excel in customer service.
Atmosphere
The restaurant is generally viewed as a good place to watch sports, with a vibrant atmosphere, although some noted cleanliness issues.
Management Concerns
Feedback pointed to ineffective management, with reports of staff being overwhelmed and a lack of support during busy times.
CD
Chad DePetro
Oct 30, 2025
2.0
They done sized their wings. Game over man. No, I don't want pretend wings, thanks.
SB
Stacie Buszka
Oct 25, 2025
1.0
We had a party of approx 20 to celebrate a kids soccer game. The delay and amount of incorrect orders became concerning so a parent alerted management to get some assistance. One childs burger was incorrect twice despite the parent ordering it. The manager Danielle came to our table, not letting us fully explain, immediately passive aggressive with us and condensending as we tried to explain all the concerns. She was rude telling the parent with the twice incorrect burger that the parent is wrong because she (manager) cooked the burger herself. We have had several team meals, understand longer waits, and occasional mishaps but this was absolutely chaos. We were there mid-afternoon, a non busy time. Only the bar area filling up so the dining area only had two other tables with customers. Darnell the server started out strong taking orders in an organized manner, but things began going poorly when he started bringing out the sodas 45 minutes later. Our team manager was even helping serve the drinks to ensure all the kids got what their parents ordered. Nearly, Two hours went by before I even got my food which I took to go because everyone was ready to leave. This was a terrible experience and do not recommend anyone go to the South Airport Rd Traverse City location.
DW
Danielle Woodard
Oct 25, 2025
1.0
We just had the worst experience here. We came trying to celebrate with a group of 20. We were met with incorrect drinks, food, and a bad attitude from staff when we were frustrated. We waited over 1.5 hours to receive wrong food and drink orders. I typically do not feel obliged to write about bad experiences but after the staff said "We can't give you the world." I felt this review should be posted. I didn't ask for the world, I just asked for a meal and to receive the one ordered. I would never recommend this place to anyone if you have more than four people in your party. This place can't handle it and they will make you feel bad for their shortcomings and inaccuracies.
NO
Nathaniel Overmyer
Oct 23, 2025
5.0
Great food great service good pricing and you can watch the game on a massive flat-screen it doesnt get better than that
Frequently Asked Questions About Buffalo Wild Wings
What is the specialty cuisine at Buffalo Wild Wings in Traverse City?
Buffalo Wild Wings in Traverse City specializes in award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.
Where is Buffalo Wild Wings located in Traverse City?
It is located at 3480 South Airport Road West, Suite A, Traverse City, MI 49684, USA.
What are the operating hours for Buffalo Wild Wings in Traverse City?
The restaurant is open Monday through Sunday from 11:00 AM. On Mondays through Wednesdays and Sundays, it closes at 11:00 PM. On Thursdays through Saturdays, it stays open until midnight.
What type of establishment is Buffalo Wild Wings in Traverse City?
Buffalo Wild Wings is a sports bar and chicken wings restaurant that also offers takeout services.
How can I contact Buffalo Wild Wings in Traverse City?
You can contact the restaurant by phone at +1 231-421-2417.
Does Buffalo Wild Wings have an official website for the Traverse City location?
Yes, the official website for the Traverse City location is https://www.buffalowildwings.com/locations/us/mi/traverse-city/3480-south-airport-road-west,-suite-a/sports-bar-748/
Are there any golf facilities near Buffalo Wild Wings in Traverse City?
Yes, X-Golf Traverse City, a golf course and instruction center, is nearby, a great place to practice golf before or after enjoying a meal at Buffalo Wild Wings.
What are some dining options near Buffalo Wild Wings in Traverse City?
Nearby dining options include Agave Mexican Grill for Mexican cuisine, Domino's for pizza, and Jinetes Mexican Bar and Grill.
Where can I get coffee near Buffalo Wild Wings in Traverse City?
7 Brew Coffee is a nearby coffee shop, perfect for grabbing a coffee before or after visiting Buffalo Wild Wings.
What convenience or gas stations are close to Buffalo Wild Wings?
Nearby options include Speedway, Mutual Gas Station, truenorth, and Shell, which offer gas and convenience items.